TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.87 out of 5 from 14,641 customer reviews

I found travel online easy to work with. Information was on time if not early and concise. When I required extra information it was helpful and I would recommend their business

Paul Friend

18th May 2023

Would definitely recommend you and already have done!

Jean Johnson

18th May 2023

Absolutely fantastic customer service, will happily deal with your company again

Carmen Harlock

17th May 2023

Thank you for the instant replies to my requests. Its been a great experience dealing with you. Thank you for my beautiful bag I received on my arrival into Bali.

Suanne Clitheroe

17th May 2023

Would recommend travel online , everything was great and they were helpful when we got home and had to get a couple things sorted from our trip

Anthony Di Blasio

17th May 2023

Yes would definitely recommend

Mario Borg

17th May 2023

Our travel consultant Emma was amazing , she help organise our holiday , any questions or queries I had were answered efficiently and within a couple of hours . This is the second time I have booked through Travelonline and would definitely use again .

Andrea

17th May 2023

All went smoothly from booking to finish

Antony Brown

17th May 2023

I would definitely recommend you to organise a holiday. Everything was fulfilled according to the deal we purchased and paperwork arrived in a timely manner and the organisation of transfer, flights etc went smoothly. Everything was taken care of.

Kay Larkin

17th May 2023

We have booked our holidays through Travelonline for years now and every time they have amazing.

Tracey Collins

17th May 2023

Fantastic service and follow up - received confirmation for pickups and drop offs at airport - checkin and booking worked perfectly
Great service from booking to end of trip
Thankyou

Elizabeth Bond

17th May 2023

Great communication and helpful information. Thank you.

Denise Garner

16th May 2023

Thank you, Lisa, for keeping us up to date and about the two cyclones that hit Vanuatu in March. We were concerned about our booking.

It was a long-awaited break for us not having had holiday for a long time and especially overseas.

We work in Hospitality, but now aged care and it is always busy with ongoing lock downs still now due to covid.

Travel online was pointed out to me by a friend, and they are about to take the same package if it comes around again.

Looking forward to book with travelonline again.

regards,

Uwe & Siriporn Gessner

Uwe Gessner

16th May 2023

Everything was easy and efficient. No complaints at all.

Dale Harris

16th May 2023

Thanks - this was a deferred covid holiday with vouchers involved so given that complexity re booking etc everything went well and the service provided was easy to deal with and responsive.

Stephen Woodley

16th May 2023

The holiday was excellent. Everything was superbly organised. We were amazed at how smoothly everything ran.
A minor hiccup was no vegetarian meals on Malaysian Airlines despite requesting them.

Kim Backholer

16th May 2023

This was the first time we used TravelOnline and found our experience very pleasant and with no issues. I would certainly use TravelOnline in the future if the price is right.

Jeffery Dillon

15th May 2023

Well planned holiday and everything went as it should and made it stress free and very enjoyable. Good service and great package prices.
Repeat customer here

Damian Chisholm

15th May 2023

Everything was perfectly organised! There was no need for me to make contact as we had zero issues! I will definitely use your services again. Thank you so much 10/10

Margaret Wyganowska

15th May 2023

A previous customer over many years now, Travel on line is my go to site and very easy to obtain quotes with the functionality of adding and removing flight, transfers, meals etc. Will continue to use and always recommending to others.

Melanie Mccormack

15th May 2023