TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Faultless travel arrangements, hotel and transfers organised to perfection.

Derek Brindle

16th Apr 2023

Great communication. This was a rushed booking and she was very helpful/prompt with calls/replies to ensure we could have preferred dates.

Amy Lin

15th Apr 2023

Very happy with service. Booking was made pre-covid and agent kept in contact over a three year period. Responsive service. Value for money. Seamless. Recommended.

Gavin Pitman

15th Apr 2023

I must say the service we received from this company was amazing and would recommend them to anyone to trust and use them the rewards you get with your holidays are just fantastic

Kay Krause

15th Apr 2023

Very much appreciated the effort to fulfill my request. Was a wonderful surprise for my wife's 60th.

Frank Ilardi

14th Apr 2023

Booking through travelonline.com was extremely smooth and easy. Excellent value for money and I would 100% use again and recommend it to others.

Kate Moretto

14th Apr 2023

Super help all the way through. Perfect. Thanks!

Brett Adamski

14th Apr 2023

Travelonline has such a user-friendly website. Easy to navigate, search and fiddle with dates instead of having to call up. Once decided, the booking process was swift and easy, thank you.

Leanne Celik

14th Apr 2023

Thank you for you help , it was a great family holiday and look forward to be booking next year again

Leonore Condelli

13th Apr 2023

We have been so happy to use your service, easy to navigate website and very clear communication. Love the payment options (we used BPAY). We were kept up to date with emails and reminders. We still have a trip to Fiji to take and currently looking at something for later in the year so you are obviously doing something right. Value for money on packages is also a factor, being a seasoned traveller I do a lot of research and Travelonline is running rings around other options. Thanks for your work.

Debra Embury

13th Apr 2023

Excellent service! Our first hotel was unavailable and then I received a call from Kirsty offering other options. She was extremely kind and helpful and provided me with 5 other options. Packages are value for money and more! Got everything we asked for. Extremely satisfied and would use travel line again without a doubt!
Thank you

Sanja Ivetic

13th Apr 2023

I would definitely recommend your services. It was so easy to book and get all the information needed. Had a prompt reply with my query. Will not hesitate to book with you again.

Lancy Lobo

12th Apr 2023

Everything was great, we will definitely use TravelOnline again in the future.

Peter Rumball

12th Apr 2023

Thankyou for you seamless booking prices, fabulous prices and great customer service

Jacinta Atherden

11th Apr 2023

The service received from Kristy Nixon was brilliant. The whole booking process and deposit and final payment done easily. The package we bought was fabulous. It was in a great resort with inclusions such as flights, breakfast, transfers, free wifi and 4 hour Phuket tour all packaged up so all we had to do was turn up at the airport, and then make 2 phone calls from the hotel to confirm pick up times for our tour and return to the airport. No hassle at all and at a very good package price. We are experienced travellers used to doing the research and bookings ourselves but found this so easy we will use Travelonline again for similar holidays in future.

John Carroll

11th Apr 2023

As a frequent traveller I found your package and service to be outstanding. The cost of the package was more than competitative. The choice of travel, accommodation and added trips were faultless. Compliments to those arranging the total package. I am hoping that a similar package is available in October this year. Can you please inform me of available options. Many thanks and again I appreciate your skilful packaging of this trip. I would strongly recommend the use of services provided by Explore. As a senior gentleman their sevices were far more personal and appropraite for my needs than alternatives. Perhaps you can inform me of your packages available in October 2013. Many thanks. Dr. Stewart Sykes.

Stewart Sykes

11th Apr 2023

Our holiday ran seamlessly, with no problems. All communication was answered quickly and efficiently. We will definitely be using TravelOnline for our future travel arrangements.

K. Warren

10th Apr 2023

Very pleased with the complete service and would recommend you to our friends.

Zlatko Dundovic

10th Apr 2023

Excellent support. Highly recommended.

Veronica Monahan

9th Apr 2023

Kristy was very helpful and thorough. we will be defeinietly contacting her again for our next trip

Lynne Stephens

9th Apr 2023