TravelOnline Reviews

Excellent service again! Second time I have used Travel online for holiday packages. Easy and effective communication.

We wouldn't hesitate to recommend travel Online. Their communication was great. Our flight was cancelled by Jetstar and travel online was in contact with us straight away. Looking forward to our Airlie Beach holiday in July :)

Customer service at it's best. Keep up the good work.

Lisa was great and everyone was relatively responsive, I think I would have liked to not chase things like seating but overall I couldn't have asked for better service. Thank you!

Very easy and hassle free! Would recommend and use in the future!

Thank you!

Helpful
Approachable

Sometimes difficult to communicate with a consult via phone conversation
Had to email

Travel Online were great to deal with. We had no issues and response to my questions were answered quickly.
Thanks again.

I was really happy with my experience from Travel Online. When doing my research for good deals, I came across this site and although I had never heard of them, I was so happy I went with them for my booking!
So easy and quick with the reservation and easy to customise your package!

Travelonline was great,especially Lisa our consultant,who answered every question and request we made,also it was the first time I had made a holiday booking on line .Lisa was helpful understanding and patient with our quesries and changes etc. Thanking you Lisa. The Hotel package (Marriott Merlin Beach Phuket was lovely,large airy good facilities location etc,but the Hotel itself looking a bit tired in need of an update. Staff very helpful,restaurants only mediocre,not enough to choose from and no changes , and food nothing to rave about,also many many children running riot in the dining rooms!!!!! For us it was wonderful because we had a wonderful reunion with our family from another part of the world,so it was ideal for that. The beach was beautiful but far too rocky to swim in,however the many pools weere superb Thanking you all at Travelonline.

Everything was well organised. Thank you!

We highly recommend. Four of us travelled together to Fiji and had a well planned and executed trip. Communication was no hassles. We hope to travel again soon.

Great service and planning once again! Cheers travel online, your partner balires centre also were fantastic.

Thanks so much for making our holiday to Fiji so easy and simple. It was great not having to organise everything individually and the package deal was perfect for our family. Kristy was really helpful and would answer any emails or questions promptly. I would definitely book through TravelOnline again and would highly recommend their services.

Would definitely recommend. Kept updated regularly via email and gave lots of useful information .

Would definitely recommend travel online for awesome holiday package deals

Highly recommend! Smooth and easy transactions. Only one downfall, there is a delay of you have question/concern in response, but if you know in advance you can be prepared. I will definitely be using this service again. BONUS, I got a free beach bag on arrival at hotel, I love it, was a great little surprise, plus that's how our driver found us on last day for airport transfer (it's the little things)!

Good service

Absolutely amazing service as usual. Have been using Travelonline for years and always will. You made our trip to Bali perfect. Thanks guys will be in touch for our next holiday!

Everything organised as promised- just a couple of things .. didn't realise we had a stopover in Adelaide so meant lots of getting off and on of planes as sister is from Victoria and me from Qld. We decided to fly from Sydney when in hindsight should have opted to go straight to Adelaide had we known. And secondly did not realise Finns club was not at the same site as accommodation. Perhaps a little more transparency would have been good. All in all we hade a nice holiday. Thank you.

Would recommend this booking service. Hassle free and clear communication. Provide a great service and our holiday was value for money.