TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Great experience with travel online. The ability to choose room type, flights and any add ons and get instant quote was the best I've seen. From a customers perspective, a great set up.

Consultant Kristy was attentive and communicated promptly and made the whole experience easy.

From the moment we checked in at airport to returning home it was a seamless experience, very satisfied.

Definitely give travel-online a go and you won't be disappointed

Orazio Coco

31st Jan 2023

So thrilled with the organisation of this trip, awesome communication and all went to plan. Thank you for recommending The Havannah it was certainly a top pick for our 50th Wedding Anniversary celebration. Perfect pick ups, transfers and paperwork, enjoyed our holiday 100% and it is always comforting to know your travel agent is professional providing great customer service. We have booked several Travel Online trips, all with the same favorable outcome so will continue to do so in the future as our travel plans evolve. Highly Recommend this Agent.

Thank you for making our holiday stress free.
Kerrie and Kev Brown

Kerrie Brown

31st Jan 2023

Very easy to deal with no hassle our end

Andrew Hodgetts

31st Jan 2023

Definitely would recommend company

Christine Debono

31st Jan 2023

Excellent communication and clear instructions
Thank you

Debra Langham

30th Jan 2023

Had a great holiday, the hotel was really good, staff excellent. Flight bookings went smoothly. Thank you for helping to arrange our holiday!

Sandra Tuthill

30th Jan 2023

Well organised. Always available to help when needed. Top Job. Well done.

Deane Wiese

30th Jan 2023

Travel online made everything so easy!
I'm a super organized planner and they still impressed me ☀️

Jo Thomas

30th Jan 2023

Everything was smoothly delivered as described on webpage.

Minjie Zang

30th Jan 2023

Everything worked out great. No issues. Highly recommend

Cameron Jess

30th Jan 2023

I would definitely recommend you. The deals are spectacular and someone always got back to me promptly with all my questions.

Amber King-wakefield

30th Jan 2023

Shameem was amazing throughout our booking! It was a tough one with COVID cancellations, etc. but she stuck with and got us to Fiji in the end.

Andrew Kerr

30th Jan 2023

Always efficient and reliable.

Denise Cooper

29th Jan 2023

great! easy, seamless and lovely holiday!

Jennifer Lewis

29th Jan 2023

Thanks for making it all happened! Great hotel. Love it!

Sonia Yating Shi Lin

29th Jan 2023

Simple to use and great follow up on anything for which we needed clarification. Will definitely use travelonline.com again

Mark Davis

16th Jan 2023

Thank Travel Online for bringing our holiday together so beautifully. Lisa's service was excellent. Everything booked was exactly as described and we were kept really well informed of any changes. Our stay at Shangri-la Fiji, and transfers to and from, was above and beyond our expectations. Our only disappointment was with Jetstar for their flight delays which is totally out of your control and we will choose another carrier next time! We will definitely use your services again... thank you!

G Luigi Massanova

16th Jan 2023

Great service, always answered responses in a timely and helpful manner. No hassles with bookings or accomodation, all was sorted.

Kayley Maxwell

16th Jan 2023

Loved our trip. Thank you.

Sally

13th Jan 2023

Good Service.
We originally booked to go to Vanuatu pre Covid with Travel Online - This was cancelled and we got our money back - this is why I continued with using the same company.
Staff got back to me in the timely manner during the run up to the holiday and replied instantly right next to and during the event.
Thanks

Michael Silvester

13th Jan 2023