TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Very helpful, prompt responses and adjusted holiday dates/details to our requests easily. First time dealing with an online overseas holiday package and it was seamless - Fantastic experience and we will be back for more - Thank you Kristy (& others) - John, Geelong VIC

John Punton

28th Dec 2022

Great communication, booking through Travel Online was a breeze. Received a tote bag on arrival which really came in handy throughout the holiday - definitely a nice touch!

Rachel W

21st Dec 2022

Excellent customer service. Very happy with my dealings with Travelonline.

Kerry Horder

19th Dec 2022

the service we received from shameen was fantastic, if only we could say as much for the flights from jetstar wont fly with them again .

Katherine Conarty Townsley Pegoraro

19th Dec 2022

I appreciate the patience and professionalism received despite changing the holiday dates 4 times

Paul Moyo

18th Dec 2022

Booking was perfect and everything went to plan the entire trip

Chris Jovcevski

18th Dec 2022

Was a little unsure about booking and paying online but absolutely no issues whatsoever
I will definitely use travel on line for my next holiday
Everything that was planned come to life and my holiday was just awesome
Thanks guys

Keith Cummings

16th Dec 2022

No complaints.... Everything was really smooth. Would definitely book through Travel Online again.

Stephen Green

16th Dec 2022

Great service from TravelOnline, easy to communicate with and organised everything very well.

Annabelle Russell

16th Dec 2022

Thank you for your service. You made it so early. Will definitely use your service again.

Thanh Ngoc Tran

16th Dec 2022

I would highly recommend your services to friends and family.
The booking process was simple, we received great customer service from a number of staff members. As we kept moving our travel dates due to the covid travel restrictions the whole process could not have been smoother.
Payments could be made in instalments and all the paperwork was sent well in advance of our trip.
The pricing from Travelonline is great value and the resort chosen was "the best ever".
We will be using your services again in the future, and thank you for arranging such an amazing family holiday for us.

Joanne K

16th Dec 2022

Definitely, Travelonline is fantastic.

Elizabeth Scicluna

15th Dec 2022

Great service, had an issue when our flighta changed but was quickly resolved. Hotel was un aware of some of our inclusion but was quickly fixed up once we showed them the travel vouchers provided.

Christopher Davis

15th Dec 2022

Everything was great, happy with my experience, thank you, would recommend to others!

Veronika Gertsen

13th Dec 2022

Everything went to plan with no issues.

Matthew Tulenew

13th Dec 2022

Holiday went smoothly, considering this holiday had been put on hold for three years due to Covid.

Rachel Neilsen

12th Dec 2022

Booking was smooth and easy.

Darren Nealis

12th Dec 2022

Kristy did well to ensure that 2 families were able to be accommodated for with slightly different requests. We had to shift to a different hotel as our original choice was unable to meet our requirements. The recommendation that was provided did the trick.

Ged

12th Dec 2022

Guys always helful and sure in the future I will buy more travel packages

Felipe Alexandre Moretto

8th Dec 2022

Very happy with everything thank you.

Diane Bowers

8th Dec 2022