TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,741 customer reviews

I have to say that Maddi from your sales team is absolutely the best I have ever dealt with - easy to talk to and information received in no time - thank you

Judith Ross

15th Jan 2025

Great service, everything went very well.

Christine Paras

15th Jan 2025

Very efficient service. The airport transfers were very good.

Magdalena Pete

14th Jan 2025

Your service is fabulous. So happy I could easily get hold of you to discuss the quote & trip details before booking and also to talk to you before departure to check everything was okay. Very helpful & responsive.

Karen Levine

14th Jan 2025

Excellent customer Service. I would highly recommend Travel Online Emma was great.

Janelle Saler

14th Jan 2025

Emma was helpful from the start. Everything was organised so well. Everything went like clock work ,from the flights booked to hotel transfers , the hotel accommodation. Definitely will be booking our next holiday through travel online. Thanks guys.

Jason Micallef

14th Jan 2025

This was our first time booking with travel online online we had a very positive experience

JESSICA BIXLEY

14th Jan 2025

Had several dealings with travel on line but first time booking. All consultants have been friendly and extremely helpful making the whole process easy.

Suzanne Rae Brooke

13th Jan 2025

Emma was amazing, always able to answer and questions we had, enjoyed dealing with Emma, thank you.

Julie Peacock

13th Jan 2025

Great service, everything went smooth from start finish. Keep the great service up.

Nicola De Marco

12th Jan 2025

Hi Lisa. What an amazing holiday from start to finish. I was very hesitant about booking with an online company that I hadn't used before but I have to say it was a great experience. The booking process was easy to do and the holiday itself was brilliant.
From the flights to the transfers to the accommodation - everything was more than I could have hoped for. Even the agent meeting us at the hotel when we arrived to book our tour and confirm our transfers back to the airport at the end was very professional and a nice personal touch.
Our accommodation was great. Close enough to get around but far enough not to be bothered with the crowds and noise. We appreciated the high level of service we received from travel online and all its affiliated groups. I will definitely recommend and be using travel online again for my all inclusive travel needs. Thank you!

Adoree Kabro

10th Jan 2025

Easy, seamless and great value. Thank you so much. Appreciate the communication and post-trip check in. I have recommended Natasha and TravelOnline to family and friends.

Aprielle Diamante-ross

9th Jan 2025

Excellent thanks Nicole. Drivers picking up were on time and friendly. We enjoyed the trip.

Mario Boffa

9th Jan 2025

Great, friendly service.

Rebecca Anderson

9th Jan 2025

From start to finish everything went perfectly, we didn't have to think of anything and could just enjoy our holiday. We were so happy with the value for money. We had two tours booked too and while one was cancelled due to weather, which was extremely disappointing as it was the main reason for our trip, this was not in the control of Travelonline - we'll just have to book the trip again!

Brooke Krauth

8th Jan 2025

Travel Online was fantastic and made booking very simple, I will be booking future holidays through this agent.

Bradley Granger

8th Jan 2025

Good service, reactive people !

Auriane Bignon

7th Jan 2025

Always book through travelonline never dissspoint exceptional service

Cheryl Harvey

6th Jan 2025

I was actually worried at first due to the incredible price that this was legit - turns out it was just incredible!!!

The company was great with their communication and everything!!!!

I would highly recommend them!

Taryn Stephens

6th Jan 2025

Excellent service and always responded promptly to any queries, would highly recommend

Salvador Mendoza

6th Jan 2025