TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Great service

Chanaka Madushan Abeysinghe Abeysinghe Mudiyansela

8th Dec 2022

Booked a package including flights with Travel Online due to a very competitive rate on the hotel we wanted to stay in. Service was excellent. The airline changed our flights, and they dealt with the change immediately. All the transfers were seamless, even with the change of flights. All inclusions and vouchers were provided and easily redeemed. I would certainly book with them again, and happily recommend.

Joanne Suna

8th Dec 2022

Prompt and efficient service.

Richard Van Haeften

7th Dec 2022

Thanks for all your help, Would 100% recommend!

Ryan Hays

7th Dec 2022

Thank so much for our wonderful holiday
You did outstanding job of putting this package together I'll be looking out for more amazing deals thank you Kirsty Nixon

Sharon Adams

7th Dec 2022

Thank you so much Emma, everything went without a hitch and the family really enjoyed our holiday. I would highly recommend TravelOnline to everyone, we had a great experience with you and would definitely use you again. Also thanks for the bag which was perfect for carrying everything to the pool. ⛱
Thanks again.

Sonya Tracy

7th Dec 2022

We did it all online and when we emailed queries we got responses fairly quickly. Everything that was booked went smooth so can't complain.

H Scarabelli

6th Dec 2022

Kristy and the team at TravelOnline are truly amazing - so helpful and efficient. I can't fault the service I have received from them. The package we booked was great value for money, and everything happened like clockwork! Thank you so much!
We didn't use the added Bonus inclusion that came with our package - simply because the location of Finn's was a little too far from our resort and we didn't have enough time. So my only suggestion would be for you to assess where a particular resort is in location to Finns, and perhaps offer two choices of a Bonus inclusion.

Sarah Atkinson

6th Dec 2022

very helpful
very prompt in getting back to us with change of transfers

Gregg Longmuir

6th Dec 2022

Would definitely recommend

Tia Walsh

6th Dec 2022

You were all so so so helpful! Each time I had another question or dilemma you were quick to respond and great in helping me fix the issues.
Only thing I'd recommend is allowing the customers to choose their airlines when booking a entire package, or give them the option to if they want.
Thank you for making our first family holiday a great experience with minimal stress for this Mumma!

Alannah Ros

5th Dec 2022

We have had a fabulous holiday and all our dealings with Travelonline have been very easy and seamless. Thanks again

Craig Frankland

5th Dec 2022

This is my second time booking an overseas trip with travelonline. Everything has run smoothly and I have had no problems. I will continue booking holidays through travelonline.

Lisa

5th Dec 2022

Fantastic

Abygayle Standland

4th Dec 2022

Everything was perfect and ran smoothly. Got some amazing upgrades included too.

Indi Affleck

4th Dec 2022

Very happy with the service & communication! Had an amazing vacation thank you, great travel deal.

Jess

4th Dec 2022

All great, thanks, all to plan, no hiccups

Helen Keesman

4th Dec 2022

Everything went smoothly and according to plan, I would thoroughly recommend you to anyone there was not one hitch.

Mark Hayes

4th Dec 2022

Absolutely recommend. The service was great with extra requests sorted out

Belinda Walsh

4th Dec 2022

Super easy service to book with. Everything was booked as advise and there were no surprises. Lisa was very responsive to any questions we had.

Highly recommend

Adam Lamprell

3rd Dec 2022