TravelOnline Reviews

Had no trouble from start to finish

Would definitely recommend your company to book with.

Overall service is to a high standard

All very easy to book and well organised.
Thanks for arranging our flights and accommodation. Would highly recommend and will be using travel online again in the future.

So very easy to book through! Kirsty was prompt with our information, booking details and returning any questions. Trouble free booking. And a beautiful hotel.

I had a great holiday in Port Douglas, thanks to the Travelonline package.
The only negative for me was the older 12-15 seater transfer bus I was on from Cairns Airport to Port Douglas. The Air Con wasn't cold or blowing well and I then got car sick, as I wasn't being cooled down plus the road was very windy. I did note however that particular bus transfer company did have newer model buses driving around the area, so perhaps I just had a bit of bad luck on my transfer? I tried to get a refund on my return transfer because of my bad experience, but I rang them too late to get one(within 24 hrs I believe), so that was a pity.
I will use a different transfer company next time, as I plan to return!

Very good customer service and always quick to reply to my queries.

Very efficient, good comms. Thank you.

Great service from Shameem and the team at Travel Online. We enjoyed our trip - thank you.

Your service was great - the communication excellent and your offer to go the extra mile appreciated

First time booking international holiday with online booking agency, I will admit I was apprehensive. I contacted travel online via email and they answered all my questions and made me feel confident to go ahead. The booking process was very simple, book, quote, follow link to pay (option to use PayPal which I felt better about). Following payment travel vouchers were sent through. I didnt receive flight information, so emailed again and turns out, it was my oversight!!! Didn't click the link to get my itinerary. Consultants were very helpful. We had a no fuss travel experience, everything went smoothly. The deal was amazing. The whole experience for a newbie was all round positive. Thanks travelonline, oh and thanks for my gift bag when we arrived in Fiji.

Great and easy to deal with.

Hi - everything went very smoothly. We only had to contact our Consultant a couple of times and Shameem responded very quickly. We would highly recommend Shameem & Travel Online for any trips away.

Always quick at getting back to me. Very helpful.

The travel service provided was way above our expectations. We have travelled extensively hence a little hesitant to use Travel on line for first time. We were pleasantly surprised. The itinerary from the beginning to the end of our holiday was perfect.
The communication along the way was so important to us and this was met with professionalism, empathy, efficiency and excelled in customer service. So thank you we have already spread the news about your company.

Of what was promised was certainly delivered. I have already shared your details not only with other holiday makers but also family and friends.

It was a fabulous holiday and expectations more than expected which started from the arrival at the airport to leaving for the journey home. Having arrived on crutches from a recent accident the staff were amazing and so helpful. They were efficient, professional and customer service was the best ever.
Again
Thank you

Nicola Wenham

every email i sent i received answers back quickly. ( there where alot of emails)

will be booking again!!

Great service...Everything ran like clockwork...our flights were on time, our accomodation was perfect and we had a fabulous holiday
I would definitley recommend travelonline.

I found your service to be great.

Fantastic service. I had to postpone the holiday a few times and the staff were very understanding and accomodating. All requests were responded to.