TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

I would recommend travelonline to friends. I was referred by friends who travelled to Fiji in July.
The website was great but it would be nice to have room availability incorporated. Makes it much easier to find timeframes that suit rather than sending consultant options to be searched.

Lisa and team were prompt with their replies and locked in a great holiday for us. It can be a little confusing with flight tickets coming from one email address and then others coming from fusion but not a real problem.

Benjamin Eden

21st Nov 2022

I emailed several times about different things and staff were generally great at responding within a quick timeframe. I especially appreciated this when I had a passport/cancellation question but thankfully the passport arrived in time!

Kirstine Hand

21st Nov 2022

Great service and package, we received everything and the trip went well. The all inclusive meals was great value.

Louise Mchugh

21st Nov 2022

The team were very helpful, although wished I did not have had to pay further few hundred of dollars due to room selected not being available. The driver team on Bali side were fantastic...very happy to recommend.

Jason Hay

21st Nov 2022

I would recommend using TravetOnline .

Joanne Davidson

21st Nov 2022

We were a bit skeptical about booking everything online with Travel online as it was our first time with them. But I must say everything turned out even better than we expected. I'll be pleased to book with them again without hesitation. And the consultants were reply within 2 days' time with proper answers to our questions. Thank you, guys!!

Priya Sha

21st Nov 2022

We had a smooth and relaxing trip. Thankyou

Joann Waters

20th Nov 2022

The service was great.

Felicity Mlalazi

20th Nov 2022

Great job on getting us to Tangalooma.

Ross Franey

20th Nov 2022

2nd time booking through Travelonline and once again - fantastic service. Great communication, prices and options. Will happily choose to use again. Thank you.

Michelle Calder

20th Nov 2022

yes i would recommend

Grant Patman

20th Nov 2022

An easy process to get a quote and book in. Great communication from booking to departure.

Chloe Davidson

20th Nov 2022

I did ring a couple of times and left messages for someone to call me back - I missed their call but couldn't speak to someone personally.

Druscilla Fabretto

19th Nov 2022

Emma was extremely helpful during the whole process of rebooking due to covid.

Benjamim Profke

19th Nov 2022

Would definitely recommend Travel online.
Great value for money and easy to book.
Thank you

Brad Wilson

19th Nov 2022

That was a prompt and reliable service. Thank you.

Wolfgang Kasper

19th Nov 2022

Easy to book and got all the information we needed for the trip in a timely manner. The value was great as were the inclusions/extras in the package. Our holiday went completely without a hitch, with pickups, hotel, and extras all provided without any issues. I was very happy.

Nikki Brooke

19th Nov 2022

Everything went to plan. Yes would recommend.

Gavin Millman

18th Nov 2022

Good service, thanks Kristy

Nicholas Butler

18th Nov 2022

Excellent service. Very helpful and assisted with the holiday in every way. Great experience

Justin Hewitt

18th Nov 2022