TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Appreciate there were some delays during the Covid period but appreciate the effort made getting this trip finalised

Andrew Clarke

17th Nov 2022

Happy with the service would book again

Gery Benson

17th Nov 2022

Absolutely wonderful service. Helpful and quick to assist. Our trip went to plan, with nothing going wrong. I highly recommend using this company.

Michael Elliot

17th Nov 2022

Could not fault the service we received from Kristy

Bernard Hoare

17th Nov 2022

Excellent service. All transfers and tours went ahead without any problems.
Prompt response to any queries. Would definitely recommend Travelonline.
Regards, Ann B

Ann Bradley

17th Nov 2022

Amazing thank you

Sharna Brooks

17th Nov 2022

Extremely happy with our holiday, and the customer service provided by travel online. I'm already looking to book another one of your deals. The hotel was clean and the location was fine. The staff at Dynasty were lovely, and all very helpful. We made use of Finns beach club twice, and thought it was a brilliant inclusion. Everything we experienced on the trip was great, and we couldn't have been happier. Thank you for your wonderful service.

Elizabeth Fowler

17th Nov 2022

Adriana Boros

17th Nov 2022

Simple and easy online process.

Brian Jones

17th Nov 2022

The end result was great. We had booked pre-covid, so obviously it was a little stressful not having flexibility in using the money spent. Hard for Travel Online dealing with it all so did a good job.

Kim Roberts

16th Nov 2022

Yes, I would recommend you. Airport transfers were good. Must say thank you for the lovely gift of the nice beach bag. Came in handy.

Our only problem we came across was the cancellation of our connecting flight from Melbourne to Sydney. Of course, this was out of your hands. We were stuck in Melbourne airport for 8 hours. Which made our return trip feel like a full day.

Ronald Lawrence Such

16th Nov 2022

Thanks to Lisa it was an extremely easy process booking our holiday.
Communication was a 5 out of 5 with Lisa.
Thankyou Lisa for your excellent customer service.

Amanda Garlick

16th Nov 2022

Always fantastic

Narelle Mather

16th Nov 2022

All queries were replied promptly. Everything was clear and straight forward. Polite interactions throughout.

Troy Gourgaud

16th Nov 2022

Amazing I've never used your company before and will now always be my first choice thank u so much

Karen Graham

15th Nov 2022

Great experience

Maria Garufi

15th Nov 2022

Thank you for your prompt and efficient service. Information etc arrived in good time and no problems with any of our vouchers. We came across a number of folk who had you as their travel agent and were having their " delayed by Covid holiday" and all seemed happy with the arrangements that you had made

Faith Blake

15th Nov 2022

Highly recommended! Will definitely use TravelOnline again!
Communication was excellent. All inclusions as promised. Great value for money.

Amanda Hallcroft

15th Nov 2022

Really great service all went well and to plan many thanks once again Travelonline for your service of making holidays memorable. Greatly appreciated looking forward to our next trip in January with TOL assistance.

Kerrie Brown

15th Nov 2022

Amazing value, prompt service and the Shantara is a fabulous resort. Thankyou we will definitely book with you again

Elizabeth Dlugon

15th Nov 2022