TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Absolutely amazing, accommodated all our requests and changes A1

Michael Griggs

8th Nov 2022

Excellent service! No long waits on hold when you need to phone them, very helpful. The deal offered was great value and all promises were fulfilled.

Lisa King

8th Nov 2022

Travel online was so easy to book through. There was so much to choose from and i found the perfect deal for my luxury accommodation and winery tour in the hunter valley. Communication was great from travel online also. Would recommend and will use this booking site again myself!

Sarah James

7th Nov 2022

travel on-line was excellent everything that was booked and promised was delivered.

Kendall Walters

7th Nov 2022

This holiday was the result of a cancelled trip during covid, so we were really happy to be able to still use our credits. I found getting quotes and booking generally easy, there was a short period of time when there were delays of staff to respond but this was during the time when travel started again.
My only comment from this trip was when we went to fly we found that none of our seats had been allocated with Virgin Airways so our seating was split on the aircraft, where we would have preferred to sit together.
We do plan to travel again and would be happy to book through Travelonline again as you do have some great deals that appeals to us.
Thanks

Emma Mcgowan

7th Nov 2022

Fantastic service. Very helpful consultant with prompt replies. Thank you guys for all your help.

Bradley Woods

7th Nov 2022

Great service from travel online.
Would definitely go through them again,

Kate Revell

7th Nov 2022

Everything went smoothly and professionally with Travelonline. We will definitely book our next trip with you guys.
Thank you Kristy!

Paul Brunton

5th Nov 2022

Service was great. Very responsive, offered suggestions, provided sufficient information and communication was clear. Was easy to book with everything done via email or over the phone.

K C

5th Nov 2022

Really easy service - was honestly a little skeptical - on offer was a great package, with well-reviewed resort and activities at a great price. However everything went perfectly smooth. Couldn't be happier and will definitely recommend and use again.

Mitchell Amore

5th Nov 2022

First time user but impressed with level of efficiency of TravelOnline.

Robyn Cameron

4th Nov 2022

I am very happy with Travelonline. They have organised an amazing package and thanks to them we had the best holidays ever.
Thank you guys...We definitely use your service again

Loreto Andrea Avendano Veas

28th Oct 2022

I've booked a few holidays threw travelonline and I'm never disappointed. Thank you

Carmel Morello

4th Oct 2022

We visited Bali on a package tour organised by travelonline in September 2022. The package was excellent value for money. Everything from flights, to transfers to accommodation worked perfectly. We did not use the Finns Beach resort option as we wanted to avoid the traffic. Friends who took advantage of it liked it, but didn't go back because of the travel time. The Indigo facilities were so good, that we didn't want to leave.
Thank you Lisa Scull.

Keith Gascoine

24th Sep 2022

Great service from your team. With jet stars current flight changes and cancellations, the Travel Online team communicated with us very well. We had a wonderful week in Bali and will use Travel Online for future bookings.

Denise Doherty

14th Sep 2022

Thanks for all your help quick responses easy to manage.

Catherine Murphy

29th Aug 2022

Very easy to deal with and got us the best deal

Nicola Hanson

29th Aug 2022

We would recommend Travelonline and will be using them again in the future
Kristy and her team gave us excellent service
And have an amazing time

William Tudor

29th Aug 2022

Always great service and pricing.

Robert Carl Danielsen

29th Aug 2022

Thank you for your great service. Absolutely no hassles at all. Would definitely book through you again.

Belinda

28th Aug 2022