TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,741 customer reviews

Great service and managed to achieve my requests for the flights. The second time I have booked with you guys.
Well done, Keith Mogford.

Keith Mogford

6th Jan 2025

Emma was lovely to work with especially with all the questions I had and changes in flights she was very easy to work with and got back to me as soon as she could

Lilly Tasker

6th Jan 2025

Not too much holiday planning required with the travel online packages which made holiday planning easy, thank you

Anita Rattray

5th Jan 2025

This was my second time using Travelonline when booking my holiday and I cannot fault the service provided. If I had an enquiry or issues, the staff sorted it out very quickly. I'll definitely be using Travelonline again this year to book my end of year holiday. Thanks TravelOnline.

Eleonora Giuseppina Nieves

5th Jan 2025

All fine no issues with the booking

Symone Quinlan

4th Jan 2025

Great service, excellent communication and response to all our questions. Thank you Nicole C for a wonderful trip

Anna Caputo

4th Jan 2025

Fantastic assistance - all my questions were answered quickly and followed up with phone calls

Robin Bai

4th Jan 2025

Very happy with the service I received from travel online. Our consultant was extremely helpful and nothing was a hassle despite numerous changes to our itinerary. They made the whole process of booking a holiday online so easy. They arranged everything from flights, transfers, accomodation including breakfast and vouchers to a water park. The consultants were always so helpful and went out of their way to ensure a risk and trouble free holiday. Will definitely use again.

Craig George

3rd Jan 2025

Madison was a pleasure to deal with..

Jennifer Lilliman

3rd Jan 2025

We cannot fault the service received from TravelOnline. From the first enquiry through to our arrival, staff were thorough in their communication and follow up to all our questions.

Daryl Hunt

2nd Jan 2025

Absolutely loved my holiday that TravelOnline put together for us, they organised everything including the transfers to and from the airport and hotels, would definitely book through them again

Ayshe Cianflone

2nd Jan 2025

We couldn't take up the 8 day package due to flight schedules but Madison was able to offer us accommodations packages to various hotels in Phuket with all the perks in the original flight/accommodation package.

Bill Kokkaris

1st Jan 2025

The service from my first enquiry up until final payment was outstanding. Email queries were responded to within the day. I booked this holiday for myself, my son and his family and my daughter and her family, making a total of 12 in our group. The airport pick up and transfers went without a hitch and cars were clean and drivers friendly. Would certainly use Travel online again.

Christine Smith

31st Dec 2024

Everything was streamlined and easy. Very stress-free way to have an international holiday!

Stuart Cairns

31st Dec 2024

Second time we have booked holidays with Travelonline.
Easy to book with and have had no problems either time we have used

Amanda Murray

30th Dec 2024

Great service.
Thanks for organising a memorable holiday for our family!

Tracey Coad

29th Dec 2024

Nicole is truly one of the best agent/agency I have had the pleasure to interact with. From planning to booking resorts and flights, it has been smooth and everything went perfect. Highly recommended.

Geoffrey Pak

29th Dec 2024

Great experience booking through Travel Online. Everything went smoothly with great communication all the way through. Would highly recommend Travel Online to anyone.

James Newman

29th Dec 2024

Great service overall.

David Wan

27th Dec 2024

The service was wonderful and very easy to book and communication was excellent.

Janine Bolin

27th Dec 2024