TravelOnline Reviews

Very helpful and everything ran smoothly and we will continue to use Travelonline for future holidays

Response time and confirmations were all responded to quickly.

Great service, sometimes hard to contact but we booked just as everything opened. So staff were very busy.
Helpful and were able to assist when needed. Would definitely use again.

This is the third time we have used Travel on line and we will definitely book again.

The booking process was relatively easy. I changed dates at one point but this didn't seem to be a huge problem thankfully. Pretty fast replies were also appreciated especially when I was in Bali chasing vouchers.
I would recommend to other people!

Easy to speak to and answered all our queries promptly. Will definitely book again with your company and recommend to our friends.

Service was prompt and efficient. Organised all rooms for 13 travellers at great locations -Naviti and Tokatoka. Trip went off without a hitch including Rosie Holidays transporting all to both locations, at seperate time, as my son arrived from Vancouver and the rest from Sydney.
Highly recommend and have asked them for assistance with next holiday in October 23

Price was fantastic for this hotel. Before holiday service was great not a problem with anything. The only problem we had was waiting for about 40 mins for our transport at the airport. Someone was a to airport to meet us. We had 4 families on the flight going to the hotel and at first only had 1 bus and had to wait for more cars to arrive.

Thanks

5 Star Rating! Lisa and the TravelOnline team has been by far the best we've booked through ever!

Super accomodating, friendly team, went above and beyond and had amazing unbeatable deals! They were very quick and happy to help in amending our holiday dates due to a tricky COVID-19 situation!

Definitely booking our future trip's through TravelOnline and highly recommend to anyone looking for a wonderful hassle free experience!

Great communication and no stress.

A friend recommended TravelOnline, a great experience and I would definitely book through them again.

Good service we had a problem with Jetstar the team sorted it all out for us

Great timely support.

No issues.

Able to contact when unsure of transfer details.

We loved our family holiday - it was great value, and wonderful that all the hassle of logistics were removed, including flights and transfers.

There were a couple of nervous days when we hadn't received our flight details with 24 hours to go before our expected departure, and contacting travelonline was difficult. Understandably due to the explosion of travel post covid lockdowns, but nerve racking all the same.

As this was our first overseas travel experience as a family (and we aren't from sydney), we would have really appreciated advice on parking at the airport as well - as all parking was booked out, and we had to leave our car in a nearby suburb, unsure if it would be safe for the time we were away. Thankfully it was, and we'll know better next time to book a carpark well in advance.

Our holiday was seamless. Our flight times were perfect and boats were all on time. The places we stayed was amazing and will be booking our next trip with you. Fantastic service

Have been recommending you for years.

Travel Online were great, however, lots of communications did not include a consultant's name. This lack of information makes it tough when we need to talk or email.

Our original booking, cancelled by Covid included NIB travel insurance. I will never buy or recommend NIB as I feel at the very least they should give a full refund equivalent to the cost of the insurance. We did not get to travel due to covid, and I accept that pandemics are not covered, however I feel they have kept our premium under false pretenses as we did not travel.

Initial booking confirmation time took longer than expected which brought some undesirable changes to original quote, however, after raising concerns, the service and response times were excellent to rectify our booking.

unbeatable deal, very happy with booking