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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Everything went very smoothly, we did have a flight change which was actually better as it was then a direct flight. Hotel was great and price was very reasonable for what we got.

Christopher Evans

2nd Oct 2024

Great deal.
Great package
Great communication.
Everything was easy and all laid out. Will definitely use again

Tyarna Feeguson

2nd Oct 2024

Once again travel online provided exceptional service and value.
Will be using again.

David Lynn

2nd Oct 2024

Super happy with the booking service, support and the itinerary provided. Everything on the holiday went exactly to plan!

Olivia Mclennan

2nd Oct 2024

Everything was perfectly planned. Even my booking had included many things which I did not expected. Staff help you with everything u need to know. Very happy with service.
Surely call them again for my next holiday.

Amit Kumar Amit Kumar

2nd Oct 2024

Great travel experience!

Nadeine Cooper

2nd Oct 2024

Kristy was excellent in communication and all the staff at Travel online were very prompt with replies to emails & questions. The package was as stated with no hidden costs and inclusions were as stated. Would 100% recommend Travel Online to any one wanting to use their services.

Jonathan Marsters

1st Oct 2024

Faultless service. Great communication.

Stephanie Davey

1st Oct 2024

It is my second time booking through Travel Online and it certainly won't be my last! You made everything so easy that didn't need to think about anything. Thank you Natasha for the perfect holiday

Charisse Armstrong

30th Sep 2024

Thank you TravelOnline, amazing communication and a very well planned holiday. The bonus hotel vouchers were fantastic. We would definitely highly recommend TravelOnline to anyone and would book another holiday with them.

Lana Utatao

30th Sep 2024

I was really happy overall with the service and the package; had lots of great inclusions, which I hadn't really absorbed before the trip, but def appreciated while i was there. Excellent communication, no fuss holiday. Thanks.

Tina Mcelligott

30th Sep 2024

Thanks for your help. We had no issues during check in & got the guaranteed interconnecting rooms as requested.

Natalie Cornale

30th Sep 2024

Couldnt fault the travel online service. Helped us secure our resort booking when the hotel was reporting no availabilty so thank you Travel Online.

David Jansen

30th Sep 2024

Maddison A was great. Very knowledgeable and followed up on everything. Would definitely use her again.

Raelene Mcilwain

30th Sep 2024

Awesome and will book again

Marshall Wilkinson

30th Sep 2024

Nice and easy to deal with
we told them what we had booked our self's and what else we wanted and they put a nice stress free holiday together for us

Brendon Williams

29th Sep 2024

Fantastic package with absolutely no problems at all. Our transfers were seamless and the hotel reservations and booking inclusions were arranged exactly as advertised.

I will definitely use Travel Online's services again. Very happy.

PetaL

28th Sep 2024

This was our first booking with Travel online and we cannot fault a thing. Everything, including the airport transfers was easy and as promised, we didn't have to organise a thing. The package that we selected (Mulia in Bali for 5 days) was amazing value for money especially with the dining, spa and other discounts that were included. When I had any questions during my stay the team responded quickly and helpfully.

Emma Tickner

28th Sep 2024

Emma was really helpful, thank you

Mandy Purcell

28th Sep 2024

Excellent service from Natasha. Totally helped coordinate a holiday package for 4 separate families.

Jitka Kunovsky

28th Sep 2024