TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Lisa helped us we everything we needed to book our trip and we would highly recommend to friends and family!

Lauren Brauer

9th Jan 2022

I had to change my booking due to covid and I know your team was under the pump but I was always reassured and knew my booking was being looked after. We will definitely book other holidays through travel online.

Lyndal Nankervis

9th Jan 2022

Liked how you respond with things that matter when making a booking so far in advance, booking received, deposit, paid, details of booking, reminder to pay and the user-friendly app

Graziano Capelli

5th Jan 2022

I usually plan and book our holidays myself and was a little cautious but thought I'd give booking with TravelOnline a go. Booking with TravelOnline was easy and trouble free. My consultant and other staff were very helpful and friendly. Documentation etc. was received promptly and the emails received prior to our trip were very helpful, ensuring we had everything in order before our departure. When planning our next trip I will certainly look at what is available and I would have no hesitation in recommending TravelOnline to family or friends.

Ann Gordon

4th Jan 2022

A room at the hotel I wanted wasn't available elsewhere; I found one only through TravelOnline! Even better was that I got it at an amazing price!
Will definitely book with TravelOnline again!

Jose

4th Jan 2022

Yes would definitely book again.....were really happy with the great deal/special we got for our 3 night stay at Crown Metropol, Perth and hoping there will be a similar special released soon.

Thanks again !!

Nancy Filocamo

3rd Jan 2022

Lisa was really accommodating with changing out booking due to Covid and has been great at communications honoring my requests.

Eve Coote

2nd Jan 2022

Super happy with travel online. Hotel was quite disappointing peobably wont stay there again to be honest

Stacey Vorwerk

1st Jan 2022

Just want to say that I am very happy using Travelonline to book my holidays at Crown Perth. I have recommended to 3 other couples and they have used Travelonline as well to book staying at Perth Crown. I will be using Travelonline soon this month to book my holidays again in December at Perth Crown. Keep up the grat work and you will be hearing from me soon Cheers and Happy New Year!!!

Nancy Filocamo

1st Jan 2022

Amy was very friendly and very accommodating. Thank you for your service and we will definitely use you again.
Kindest regards
Judy Paioff

Judy Paioff and Con Paioff

1st Jan 2022

Very easy to deal with, will consider booking with again.

Shane Kennedy

31st Dec 2021

I would book again because you have great deals and I have recommended travel online to everyone I know

Mark Pietrocola

31st Dec 2021

We had a wonderful few days away at Crown Metropol. TravelOnline were brilliant and managed the whole thing. I couldn't believe how easy it was. Thank you, we will book again.

Sarah

31st Dec 2021

Thanks very much, always a seamless stay. Your service is great and much appreciated

Lance Horsfield

31st Dec 2021

So impressed with the service. I really mucked the staff around with this booking but they were considerate and patient and sorted me out! Yes, I will use you again and have recommended TOL to others. Great deals, great staff.

Linda Summers

30th Dec 2021

Easy to book with excellent prices.

Deborah Gait

30th Dec 2021

This is the third time we have booked our family Xmas at Crown Towers Perth with Travelonline.The experience has always been trouble free,and professionally handled.Thank you to Lisa.We will be booking again for next year as soon as bookings are available.My wife and I have two adult children,partners and grandchildren and we all loved it.Will become a family tradition with no shopping,cooking etc,just relax and enjoy.

Brian Curtis

29th Dec 2021

Amy was so lovely and easy to deal with!!
I have already recommended to many friends and family and will certainly be booking many more!!

Teneal Howes

29th Dec 2021

Always great service - look forward to booking my next stay with you soon

Fiona Baxter

29th Dec 2021

I would definitely book through travel online again and have recommended to family and friends already. Thank you!

Sarah Smith

24th Dec 2021