TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,628 customer reviews

Great service and communication always a please dealing with travel online

Suzie Dojcinovski

21st Dec 2021

I am happy with price range.

Lyudmila Gringarsh

20th Dec 2021

Very happy with the great deal I got with the 1 night free at Crown Towers Perth. We stayed 4 nights for the price of 3 nights which was great value as it also included breakfast at the awesome Epicurean. This is the second year in a row that we have used Travel Online to stay at Crown Towers at Christmas and we will keep doing so as long as the great value packages keep becoming available. Thanks again.

Kelly Clarke

19th Dec 2021

Website is very user friendly, easy to navigate and play around with dates and different options. When having to make contact with womeone, service was very good and accommodated our requests. Thank You!

Leanne Celik

18th Dec 2021

Have used Travel on line several times and can never fault the excellent service.
Would and will, recommend to others. Thank you for the high level of service.

John Allen

17th Dec 2021

Always great very prompt service from Travelonline. Very happy with them

Susan Pierson

17th Dec 2021

Thanks to your website, which I found easy to navigate, I was able to book a 'value for money' holiday with my children.

The process was effortless, and all information was provided without prompting.

Kristy was amazing in answering my queries. I rate her highly :-).

Brandi Antonio

17th Dec 2021

What a wonderful deal we were provided with by Lisa. Such a fabulous hotel in Magnetic Island with the best restaurants on your doorstep. Please keep us posted with more deals please.

Darren Crotty

14th Dec 2021

Very impressed

Keely Carter

14th Dec 2021

Hi, we had a lovely holiday and really enjoyed the hotel and facilities at the Sofitel Fiji.
A couple things we found annoying were the uncertainty of what our food and beverage package included. The documents you provided us with noted where we could eat our meals, but did not say there were any restrictions to the menu. The staff at the Sofitel seemed confused and introduced an 'Inclusive menu' that limited our selection of food and beverages. They also stated we couldn't order food poolside however your documentation said we could. This became a bit embarrassing as we didn't want to argue with such lovely, helpful people. Had we known of the limited menu, we may not have chosen it. This also meant you became bored with the menu.

Another thing to note was the high cost of COVID testing pre travel. This could have been better explained prior to payment for holiday.

Overall though the Sofitel and people of Fiji must be congratulated on how they handled the travel bubble. I would highly recommend people visit Fiji. We felt very safe and at low risk of exposure to COVID-19.

Many thanks
Peter and Sue

Suzanne Dutton

14th Dec 2021

I've been on a few trips with Travel Online and have found them very professional and always willing to help. Amy has been a great organiser.

Helen Walsh

12th Dec 2021

Thank you for your service.
Will be back
Cheers

Antonio Alegre

12th Dec 2021

Impressed by the service - everything was well organised and the cost was less than booking direct.

Claire Richardson

11th Dec 2021

Happy with service provided..,

Ajit Khokhani

10th Dec 2021

Great service. Would happily book with TravelOnline again

Meredith Vandersee

8th Dec 2021

Definitely book with Travel Online again. Prompt responses, low prices and very helpful.

Emma Ferrie

8th Dec 2021

Great service from everyone.

Marie-line Roussety

7th Dec 2021

Great service, very good experience. would definately use again

Matthew Willing

7th Dec 2021

The staff at travel online have always been there to answer any questions I had and they made the booking for our trip to Daydream Island very easy. Everything happened when it should and on time.
They sent lots of reminders and suggestions that made our trip very memorable.
I would recommend them to family and friends and would book another trip with them.
Thanks for everything.

Robyn Schroder

6th Dec 2021

Great value rates for family holidays.

Cinthia Krysiak

6th Dec 2021