TravelOnline Reviews

Excellent service with easy access to tours and accommodation packages. It was a seamless experience and we could not have been happier with the results. We will use the service again

The trip package and inclusions were a great deal and value for money and it meant we didn't have much to worry about organising. Lisa and team were a pleasure to deal with and they replied promptly with our questions and kept us informed of any changes. Will deffinately use again!

Received excellent customer service for this booking. Staff were very responsive, helpful and professional.

Very impressed with the standard of service and being kept up to date.

It was very efficient and professional. When lockdown came, they advised us that it had been cancelled and asked if we wanted our money back or rebook. We rebooked no trouble. We got exactly what was advertised and paid for. Good Value and excellent accommodation.

Highly efficient booking and execution service has been greatly appreciated.

Service great I have booked getaways with then a few times now

Great professional service. Easy to book, pay and quick contact for any enquiries. Thank you for making our holiday experience very enjoyable.

We always have FANTASTIC service from travelonline!!

First time we have used TravelOnline, but certainly will not be the last. In this currently ever changing environment, we were kept up to date. Highly recommended.

Great communication, easy to deal with, and a great holiday!

Krispy responded quickly to all our requests and was very efficient in these difficult times

They look after their clients very well. I will book again and recommend travel online to my family and friends

I was informed every step of the way about any changes in the booking in a very timely manner. The staff were courteous and prompt in responding to any queries. The accomodation was great but sadly the sailing was cancelled due to lack of numbers.

Your service was excellent

Great Communication from the commencement of the booking until the completion of travel. No hidden fees. Our travel was incident free and smooth. I would recommend using TravelOnline and would book again with them.

Travelonline was super easy to deal with, each time i emailed with questions they were responded to promptly
We were very happy with the value of the package we purchased and will be keeping an eye out for future deals to purchase again through Travelonline

Thank you for great service. Communication was easy and we also valued your prompt feedback and response to any questions.
We also wish to extend a big thank you for facilitating a change to our original booking following an accident. Very much appreciated.
We would definitely recommend you to family and friends.

Lisa we booked a superior King room for 2 Adults and our 11 year old daughter. On arrival we found that the room only had one bed. I spoke to reception and they offered a wheel in bed for $70 per night. I declined as this wasn't mentioned on booking. The receptionist then spoke to her manager who offered the same "deal" for $30 per night. Again I declined on principal. this should have been made clear before booking. I called TravelOnline the next day. Had a great conversation with Liam who offered to pay the $30 should I wish to proceed with that. It is not your fault as that's the way Daydream Island advertise their rooms. We were lucky our daughter is only 11 and could share the bed. Also the wheel in bed would have taken up a lot of the limited living space. I mentioned this to reception on check out and they said well according to OH & S those rooms can accomodate 4 Adults! They get you in then sting you for extra fees. Underhanded and bad management. Won't go back and will strongly discourage friends form going. But TravelOnline were FANTASTIC

I was so very impressed with the service I received from Lisa at Travel online.
You managed to secure the dates that worked for us,at the time of booking there was virtually no accommodation available at Ayers Rock Resort.
Funnily enough as Victorians we were able to go and return with no Covid restraints and when we arrived it appeared that half the resort was empty due to the restrictions that had been imposed everywhere else.

I cant thank you enough for the great service. The trip was a birthday present for my wife and we really enjoyed it. Many Many Thanks

I will certainly use Travel online again in the future and highly recommend you.