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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Everything was as booked seamless and professional. I have since recommended other family members to use you and one has booked her trip with you too.

Carmelina Quatela

20th Nov 2024

Thank you for your great service and will be definitely be booking TravelOnline again.

Stefan Sikorski

20th Nov 2024

It was a great price for the resorts we stayed at. The package was easy to browse and adjust online and the slightly complicated Maldives flights and plans all went smoothly.

Lucy Alexander

20th Nov 2024

This was our second trip booked with TravelOnline, they make it very easy. Our consultant Courtney L was very helpful and friendly.

Janice Cochrane

20th Nov 2024

With Qantas changing flights on a few occasions, I received prompt emails with the options available and they were confirmed in no time. Great customer service.

Will probably book closer to the date next time as there seemed to be better deals ( more bonuses ) later on.

First time booking online through a travel agency ( normally book everything myself ) great experience and will definitely use TravelOnline again.

Shane Urwin

20th Nov 2024

Every step of the process went to plan without a hassle. Excellent travel company to use as they plan and execute every requirement professionally. Thoroughly recommend them without any hesitation. Lisa and her team are helpful, cooperative and understand what is needed by their customer.

Norman Nelsen

20th Nov 2024

Emma from TravelOnline made our whole booking process seamless and definitely workout the best deals. We made a last minute booking to Nanuku resort in Fiji as TravelOnline had the best deals including flights and within 24 hours we were confirmed and reservations came through with a room upgrade as well. The whole experience was awesome and I would highly recommend TravelOnline to anyone planning their holidays.

Manju Krishnan

20th Nov 2024

Thank you so much Emma for the support that you gave us through the whole process. Travel Online has been such an easy experience with booking our holiday. I would definitely use them again.

Agata Kennedy

19th Nov 2024

Good communication

Wladyslaw Kowalski

19th Nov 2024

We've just returned from our holiday in Fiji. From our initial booking to phone calls, I had a few questions to ask, the service we received was great. Lots of emails with updates was appreciated. Will definitely use your services when we next travel.

Sheridan Sandiford

19th Nov 2024

Natasha was extremely helpful and kind, as were all staff I spoke too. I would definitely recommend booking through TravelOnline as our experience was fantastic.

Natalie Bennett

19th Nov 2024

Friendly and efficient service:)

Jonathon Fletcher

19th Nov 2024

Yet again everything ran like clockwork. Well done!

Jane Bickerton

19th Nov 2024

Great and Friendly service

Rebecca Breadsell

19th Nov 2024

Very good to deal with
Will definitely use again

Kylee Mavin

18th Nov 2024

Emma and the team were very responsive to all questions I posed following the confirmation of my booking. We received the tickets and reservation information very quickly giving us peace of mind.
Having a little longer to pay for the trip would be advantageous for the future.

Leisel Ward

18th Nov 2024

Booking the holiday was very easy. All the information I needed was made clear by Lisa. Thankyou very much

Miro Stosic

18th Nov 2024

Amazing service as always

Sarah Barke

18th Nov 2024

Excellent service - thankyou

Marnie Rowden

18th Nov 2024

Communication was great as were the holiday options, easy to deal with and we had no issues while away on holiday with pre arranged transport turning up on time as planned

Russell Baker

18th Nov 2024