TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,766 customer reviews

Great service.
Thanks for organising a memorable holiday for our family!

Tracey Coad

29th Dec 2024

Nicole is truly one of the best agent/agency I have had the pleasure to interact with. From planning to booking resorts and flights, it has been smooth and everything went perfect. Highly recommended.

Geoffrey Pak

29th Dec 2024

Great experience booking through Travel Online. Everything went smoothly with great communication all the way through. Would highly recommend Travel Online to anyone.

James Newman

29th Dec 2024

Great service overall.

David Wan

27th Dec 2024

The service was wonderful and very easy to book and communication was excellent.

Janine Bolin

27th Dec 2024

Initial phone calls were great & our needs dealt with promptly regarding booking. Follow up emails re final payments came when expected. Good service

Leonard Gunn

26th Dec 2024

Very good value

Aaron Moon

26th Dec 2024

Very impressed with the service from Travelonlone. First time booking a holiday this way and have no hesitation in using this company again.

Mandy Johnson

25th Dec 2024

Everything was good. Easy to book and everything was as expected. The accommodation was just what we needed and suited us really well. Any questions we had in the lead up to departing were answered very promptly. Would use this company again in the future.

Fiona Wilkinson

24th Dec 2024

Travel plans went without a hitch. I am a nervous traveller so emailed a few questions regarding boat transfer and they were always answered with patience. Will use TravelOnline again for any future travel plans - so great to take the stress out of planning the flights, transfer, hotel, meals, activities etc.

Lee Massimino

23rd Dec 2024

Loved the Maya resort one of the best hotels ever

Kay Krause

23rd Dec 2024

Natasha organised our holiday easily, with clear communication and no additional/bombarding emails other than those absolutely necessary.

Big thanks!

Gemma Page

23rd Dec 2024

The booking process was 5 star and Maria was amazing to deal with. Will book with her again.

Mario Pinna

22nd Dec 2024

Merry Xmas from pick up to pick up departure your package was all quality experience friendliness and help of the Aloft is beyond hospitable the Aloft itself was all great not 1 thing to complain about... Dave and Gayle Jones ❤️ enjoy your

David Jones

20th Dec 2024

Very happy with the service I received. Madison was a joy to deal with. I changed my mind a few times and I got responses back very quickly. Would definitely use again.

Sally Nickerson

20th Dec 2024

Professional and pleasant to deal with. Thanks Maddison

Anita Fraser

20th Dec 2024

We had one booking but ended booking for another three groups to travel together. Nicole was always prompt in replying and super helpful. She made coordinating from different states in Australia a breeze.

Pamela Adams

20th Dec 2024

Our booking was handled efficiently and the slight variation to departure time was arranged without any fuss. Thank you

Susan Fretten

19th Dec 2024

Seamless,
A very easy and efficient experience

Faye Naylor

19th Dec 2024

Excellent in everyway

Janice Cunningham

19th Dec 2024