TravelOnline Reviews

Poi was extremely helpful in our search for a family holiday. She answered questions promptly and we absolutely loved Heron Island. Thank you Poi!

First time booking online and not with a travel agent, was a bit sketchy about doing this. Can’t belive that everything just slotted into place and not one thing was out of place. Highly recommend travel online and will def use again. Thankyou so much !

This was our 2nd time booking with travelonline, and wouldnt hesitate to use them again. Their customer service is fantastic. Plus they went above and beyond when virgin kicked us off the plane (because they over booked) to organise us on another flight as well as finding us an extra night accommodation due to the flight change. They made what was a very frustrating time dealing with virgin much easier. Can't wait to book with them again.

No issues with our recent trip to Bali, communication with Lisa from Travel On Line was prompt and professional.

We would give Travel On Line the opportunity to quote on any trips in the future.

Service was excellent and I got answers to my questions quickly every time I asked something. Everything worked as promised. I'm really satisfied to Travelonline! :)

Great service the whole time, touched base with us while away with the threat of an impending Cyclone as well which was appreciated.
Would definitely book again

From our initial online holiday request, our travel coordinators/ consultant, Amy Ross of travelonline was exceptional.
She contacted Us immediately when we submitted our online requests For our accommodations in Phuket and followed through our requests immediately.
She made payment, travel and accomodation so easy for up that all we had to do is tell her where we wanted to go for our holidays and she managed the rest effortlessly.

Thank You Amy...

Regards,
Rick & Simone Kessner
Sydney, Australia

The service from Travelonline is always a great experience, We all had an enjoyable Hawaiian holiday, due to you lot!
Thanks again for everything you provided, we had no hitches, just good times!!

The help and support was great, especially due to the cyclone at the time. Thank you.

Thanks for such an easily family holiday. Everything went very smoothly, and it was great knowing that we didn't have to plan a thing.

extremely efficient service,
no hassles
no clarifications needed,
and with me not having alot of time on hand to plan Lisa made this trip so easy to plan and pay for without the need to keep liasing back and forth. i Live in New Zealand and booked this with you guys and would do so again.

Great communication. The BEST website in the business. Well done and thank you.

Great service...you were there with me at the time of need. A tropical cyclone had hit Fiji - Nadi and all the flights were cancelled for one and half days. Initially my flight was also cancelled and I was in a concerned situation. I approached Travel Online on email ( as I didn't have the local contact number) and got very prompt response back.

I am back to Sydney now. Based on my recent experience, I highly recommend TravelOnline.

Cheers!

Thank you very much. All went to plan perfectly including claiming vouchers, transfers, etc etc
Cheers!

Highly recommend I was sceptical at first using travel online because of how cheap it was thinking it must be a scam, but everything went smoothly! I would use this company over and over again. All staff I emailed/had contact with were very helpful, our flight time was also changed and didn't cause any complications to us, they rearranged our hotel transportation and our trip was perfect.

This is our 3 year booking with Travelonline and we have totally enjoyed every interaction and booking. Its so easy and all the staff are more than happy to help with any request. I highly recommend this Travel Agency and they always have good deals going on.
Cheers
Robbie Hanna

I highly recommend using TravelOnline. The website is user friendly and super easy to plan and receive competitive quotes. The consultants were professional and personable, and found the best deal to suit our travel needs. We are already planning our next trip away, and will be using TravelOnline again.

Loved the Bure upgrade from the resort. Problem is we can’t go back to a hotel room now, it’s Bure all the way. Be nice to get a good deal on a Bure next time.
Notice of final payment was receiving plenty of time, unlike the agent my mum is currently going through for one of her trips. Thank you!! We will use you again.

I received timely responses to any enquiries I had. The information sent through was easy to understand and the transaction was seamless.

Thank you Ashleigh for taking caring of the entire trip requirements. Thank you for patiently answering all my queries and making this trip a very memorable one. We really enjoyed the stay at the resort. We are now looking forward to planning a trip to Hamilton Island around March or April and will be looking for some leads soon.