TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,621 customer reviews

We had a fabulous holiday, it was central to seminyak & Kuta & opposite the beach. Relaxing with happy & helpful staff. Prices were affordable. Food was delicious and cocktails tasty!
We’d love to return again and enjoy the Balinese hospitality!
Rachel was helpful and answered our questions promptly

Cameron Edwards

3rd Dec 2019

Excellent service . Third time I’ve booked with you. Terrific price and easy to organise and staff are helpful when needed.

Thankyou!

Kate Palmer-kempster

3rd Dec 2019

Loved it. Great hotel and u guys provide a good helpful service. Thanks

Joshua Price

3rd Dec 2019

All transactions regarding my holiday where handled swiftly and communication was awesome for my requests.

Aundrea Brady

2nd Dec 2019

Hi Guys, you service was great. We had no issues at all. All Airflights, transfers and Accomodation was easy to confirm and everyone knew we were coming. Was really easy and stress free.
I will be recommending you guys to anyone who asked me.
Thanks for a care free Holiday. We really needed it.

Darren Feeney

2nd Dec 2019

I couldn't be happier with the whole experience when booking our recent four friends trip to Bali. There was a great selection of resorts, by far the cheapest I found online, even after comparing with the hotels direct. We received a lot of extras and even a further room upgrade at the Padma Legian.

Narelle

2nd Dec 2019

So easy to book through travel online with good service, ease of use, great deals and good service when calling to find out information or change anything on the booking.

Thanks Travel Online

Linda Augusto

2nd Dec 2019

Great resort and the price and inclusions were awesome. Will definitely use again with the right resort and price.
Thank you

Abby Bolte

2nd Dec 2019

Really happy with the positive, prompt service I received.
Had a blast on our holiday and i'm glad we booked it here.

John Hobby

2nd Dec 2019

The travel support throughout the process was fantastic. The advice given was perfect and we got the best room at the best hotel (Double Six) in Bali. We have now used Travelonline a few times and due to the success of each trip we plan on continuing to use them.

Christopher Leatham

2nd Dec 2019

Travel Online were fantastic to deal with. I was a little nervous at first dealing with an online travel agent, but their service was excellent. The whole process went smoothly and I would definitely use Travel Online again.

Eric Kolbeck

1st Dec 2019

The few times I had to contact team they were all friendly and efficient. Package was as described.. Fantastic package for price.

Wayne Hawley

1st Dec 2019

Everything worked smoothly, thank you. We had an excellent driver to and from airport.

Joy Aimee

1st Dec 2019

Very easy booking system and could always contact for any queries which were always dealt with in a timely manner. I would definitely book through Travelonline again

Robert Williamson

1st Dec 2019

Have not booked a package holiday before online but from my first phone call to then making the booking online was so easy. Had confirmation next day with consultants name, which is helpful should I have had any enquiries, followed by receiving the itinery / flight details/ vouchers.
Everything went smoothly and really enjoyed our holiday. Would definitely be looking on your website again for our next holiday.
Thank you for your great service.

Anne Elizabeth Barlow

30th Nov 2019

Thanks so much for booking my holiday to Bali this is the second time I have used Travelonline and it has been nothing but fantastic . I would not hesitate to recommend your services to all my family & friends.
It’s been a pleasure dealing with you

Belinda Kelsall

30th Nov 2019

Excellent customer service and assistance with flight cancellations. Would highly reccommend.

Jy Hildred

30th Nov 2019

Great website that gave lots of info and was easy to use. The consultant replied by email to any additional questions we had. Very easy to use and would use again.

Danielle Cameron

29th Nov 2019

Took all the hard work out of organising and did a great job sorting out all the finer details, without is issued.

Jamie Smith

29th Nov 2019

Fantastic. This was the first time we left all arrangements to a Travel Agency rather than organising everything ourselves and it all went smoothly . We didn't have to organise anything other than getting to and from Brisbane airport. Looking forward to the next trip.

Robert Gow

28th Nov 2019