TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,621 customer reviews

Awesome service and very well organised and prompt with enquiries..Will definately be using this service again..Thankyou

Danelle Puna

28th Nov 2019

Lisa was quick and efficient. Got our hotel confirmation the next day from them following the hotel confirmation

Elly Michailidis

27th Nov 2019

Great service. Rachelle answered all our questions with out any hesitation. Totally will recommend to family and friends

Lisa Hall

26th Nov 2019

I have used your service twice and both times I have been very happy with everything .... no dramas
I have recommended you to family and friends
Keep up the good work

Mark Deane

25th Nov 2019

Normally we book through our holidays through a travel agent. This is our first time booking "on line". Everything worked smoothly and had no hassles at all with booking, the resort or external agents used e.g. Bali Res Centre and is good value for money. Would defiantly be using Travel On Line again and recommending it to my travelling friends

Susan Hansen

24th Nov 2019

Excellent service, great communication and all features of the package were delivered to a high standard

Nicholette Te Wao

24th Nov 2019

Very satisfied.
No issues from start to finish.
Holiday was as expected and more.
Would book again and recommend.

John Reilly

23rd Nov 2019

I liked that fact that I found the package I was l looking for as I wanted to stay at the Lokha in Legian. Also able to speak directly to Ashleigh when I made a mistake and we got it sorted out. I was told my June the Manager that I was the 1st person to book with Fusion Holidays for this package and hopes that more people will book thru Fusion. I hope so to as the Lokha is one of the best places I have stayed at and I have been going to Bali since 1980, probably before you born Ashleigh and many others. I am looking at going back in May so I will be in touch.
Fusion Holidays you have a great package to the Lokha and I was picked up and dropped to airport with very friendly drivers no problems. I hope that more people book this package thru you.

Ashleigh Thanks for the Travel Voucher now makes me want to book another trip.
Great service and once again Thanks Ashleigh keep up the good work.
Jenny

A very happy customer.

Jennifer Anne Creevey

22nd Nov 2019

We loved the deal with Travel Online and service what Michelle gave us! That is highly recommended for everyone!

Zsolt Andorko

21st Nov 2019

Really friendly to talk to, nothing was to difficult for the consultants I spoke to ,they were very quick to respond to requests/questions/quotes , would definitely use travel online again
Thanx heaps

Lisa Shields

20th Nov 2019

Communication was great. Transfers and all booking details were smooth and as expected/detailed. Great package. Would not hesitate to use Travel Online again.

Sarah Pascoe

18th Nov 2019

This is the second time we have travelled through Travelonline and have had great experiences both times, the staff are very helpful and quick to reply to emails which is something a lot of companies do not do. Highly recommend

Lisa Wells

18th Nov 2019

Lisa was great, communication was excellent. Everything was very easy to organise.

Highly recommend!!!

Francis Nastasi

18th Nov 2019

We had great help from the team when we had to reschedule our long plan trip just three hours before we were meant to depart. The team really helped us through a tough and stressful spot!

Lucas Carr

15th Nov 2019

We’ve never bought travel online so we were a little concerned as there are many disasters we’ve heard in the media. Surprised spectacularly though! This company was awesome to deal with. The booking, payment then travel experience was seamless & perfect. The accommodation was amazing with the best breakfast We’ve ever seen! Padma in Legian Bali! Jetstar was great too. All in all we highly recommend Rachelle and Travel On
I’ve. Will use again for sure. Congratulations, Brett Ralph

Brett William Linden Ralph

15th Nov 2019

It was honestly such an easy painless experience booking this holiday. Everything went smoothly and there was good communication. I would definitely use this service again if another suitable holiday deal came along

Steph

14th Nov 2019

Your service was second to none. Excellent. Very very happy. From our airport transfer to the resort and back. We are definitely going to book another holiday with you. Thank you so much Ashleigh. You were awesome!!
Everything was perfect and thank you Travelonline.

Nadene Hennen

14th Nov 2019

No hiccups Staff knowledgeable helpful and they kept us well informed all the way
Thank you Travel Online

Vincenzo Demasi

14th Nov 2019

Bookings went smoothly and efficiently. Changes from the airline were passed on. We'd love to book again, especially if there is a kids fly cheap deal again :-)

Adam Mulukin

14th Nov 2019

Had a fantastic holiday, everything was smooth from initial booking through to the departure at the end of our holiday. Would highly recommend TravelOnline and the Padma, we are currently looking at rebooking the same package for next March. Thanks again to Lisa and the team at TravelOnline and thanks to the wonderful staff at Padma Resort Legian.

Annette Z

Annette Zerial

14th Nov 2019