TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,621 customer reviews

Hi Clare
Thanks so much everything just worked.
Transfers spot on
Check in and bonus massage at off location.
We will use travel on line again next year.
Thanks Ammanda

Ammanda Hopkins

13th Nov 2019

Totally impressed with all your work on our behalf! Very efficient, and professional, AND caring!

Dianne Ginis

13th Nov 2019

Fantastic service this is the third time we’ve use this company and I’m just about to book my next holiday and I’ve only just hopped off the plane.I would not book a holiday with anybody else honestly they’re so simple and easy to deal with the staff are fantastic and the inclusions you get by booking with travel online a great

Colleen Jenkins

13th Nov 2019

Service was great and the whole trip was well organised which made it easy for us to travel and enjoy our time

Isabelle Owen

12th Nov 2019

This is my first experience with Travel Online.
Danielle's helpfulness made it so easy for me to be clear on the options, prices and best fit for our holiday. Although this changed through multiple options in Hawaii and then to Vanuatu, Danielle was ever patient and helpful.
The cost of the vacation is far better when compared with other travel agents.
I will certainly book via Travel Online again.

Warren Van Wyk

12th Nov 2019

We had a fantastic experience booking our holiday through travel online. Our agent Rachelle was always very helpful and prompt at answering our emails and organising our holiday. Would definitely use travel online again!

Jane Van Munster

12th Nov 2019

I would highly recommend your service . We had a great holiday , and everything had been booked and organised so well for us . Thank you very much

Debbie Mazic

12th Nov 2019

We had a terrible experience with another company which left us without accommodation for our first family holiday. With very short notice we were able to book and confirm our holiday through Travelonline. The whole process was easy and everything went beautifully. We will be looking to book future holidays with them.

Lauren Skinner

11th Nov 2019

Easy to deal with. The booking process was easy to navigate with no issues. Any questions or enquiries we had were answered and dealt with promptly. Best of all, the quote we got came in $950 cheaper than Flight Centre quote for same flights/resort, so that gave us a HUGE saving we could spend on upgrading our room and more importantly......cocktails!!!!!!

Catherine Anderson-rule

11th Nov 2019

Excellent service once again! Will always book through travel online. Awesome deals. Have recommended to many of our friends

Tristan

11th Nov 2019

Staff were very helpful.
Online chat was used to discuss the details, and the support team wass very helpful and able to clarify all my questions. At the end, they organized the booking and send me all the necessary details and vouchers.
Will definitely recommend

Karthic Jayanthi Chinnaiya

11th Nov 2019

Travelonline were amazing - it was so easy to book with everything included. Easy to contact if we had any queries. I would definitely book my next holiday with them :)

Dean and Beck

11th Nov 2019

Nothing not to like , everything was taken care of by Rhiannon, very efficient and made it so easy , highly recommended.

Daniel Glassford

10th Nov 2019

I was a little worried using using a online site but every thing was great and we have booked our next holiday with travelonline already. Every thing went smoothly and as promised and no complaints here. Great job keep up the good work.

Brent Day

9th Nov 2019

We booked a great holiday deal, the company gave us information on any question we had. We always understood when things we being emailed to us, having the option to pay it off was great!
When we were on holiday there were a few things the resort didn’t think were apart of our package, and as soon as we emailed travel online we felt confident someone was really trying to help us, they contacted our resort and resolved the miscommunication. Would use travel online again!

Danni Genrich

9th Nov 2019

Travel online was really easy to deal with and they sorted everything we needed to get there and back, not to mention booking a fantastic hotel for our first Bali holiday. We had no issues at all, friendly and prompt and great communication throughout the booking process. Thank you Travel Online, we will be booking our holidays through them again for sure.

Darryn Engelbrecht

9th Nov 2019

I have received fantastic service from the very beginning from your consultants. Ashleigh even solved a problem for me mid trip within 24 hours. I have been very happy with the service supplied by Thankyou

Kim Ferguson

8th Nov 2019

Second booking with Travelonline. Best deals and... I check around all sites every time.
Fast response, easy to communicate with and very professional.
All legs of our journeys were a breeze, no hiccups with confirmations or transfers.
Will book again next time. Highly recommend~~!!

Karen Roberts

8th Nov 2019

I've always been very happy with TravelOnline service. I would book again with you and will recommend to family and friends. Mostly TravelOnline's prices are the most reasonable too. Saves me having to search other options knowing I'm looked after with best price at TravelOnline.

Leanne Celik

7th Nov 2019

You guys were amazing to deal with. I haven’t booked with you before but will definitely be doing it again. My holiday was amazing and with you doing all the bookings I just had to show up!
Thank you so so much for your help.

Deb Ross

7th Nov 2019