TravelOnline Reviews

You are awesome. Really appreciated your help to amend my traveling date due to my sickness. You provided exceptional service. Thank you.

This is the first time that I have used TravelOnline and I will definitely use it again. Bookings were made with efficiency and ease months in advance and clarification of details were prompt and complete. Communication was regular and reminders for payments, departure dates and welcome back emails were appreciated. The price and value of the package we had for Fiji was value for money and the added in massage vouchers were enjoyed with relish. TravelOnline are focused on a quality service which they truly delivered for us. Well done!

Yes i would use & recommend you to family & friends . Everything ran smoothly & knowing price & paying in Aussie Dollars made everything easy.

From beginning to end our family holiday was fantastic...Everything went smoothly...Will definitely book with travel online again and have already recommend to family and friends....would like to make a special mention to our driver who was our transfer back to the airport, he was fantastic and made the trip really enjoyable. Can't wait to return...Also a special mention to Annie's taxis service, what at an absolute legend, organised all our activities and drove us everywhere, can't thank her enough...All in all a wonderful trip from start to finish.

Ok, so I was sceptical. Booking online isn't usually my thing. But on the recommendation of a friend, I decided to try TravelOnline. I expected to encounter problems and was waiting for them to surface. I was wrong. Very wrong! The service provided by Alisha and the itinerary was perfect. Alisha was lovely to deal with, the communicate from her was outstanding and the whole experience was easy and enjoyable. I've found my new go-to for booking holidays. Thankyou!

This was my first time booking through Travel online and I'm at first I was hesitant as I had not used an online agent site like this before.
After my experience though, I was so impressed with their services and the amazing offers they had that I will definitely be recommending them to my friends and family! (I already have!)
Thank you for helping to make our trip an extra special one to remember

I have never used none other than booking direct or Flight centre. I was concerned booking through an online agent but they came recommended I still had a few worries but they managed to get the hotel I wanted when no one else could. I can not recommend them enough they were helpful, answered my concerns, sent me professional documents and fully delivered on what I purchased. I would not hesitate in booking with them again. Thank you for helping us with our holiday.

I was originally hesitant to book online, however our holiday booking worked out really well. And a representative was only a phone call away.
Everything worked out very well, we thoroughly enjoyed our holiday.

After I made an error with my booking the agent at TravelOnline we very help in rectifying the problem and providing me with all the benefits of the great package being offered by our hotel in Bali. I have used TravelOnline before and I will use them again.

Great deal. Malaysian was a great way to fly and flight times were good. Room deal was fantastic.

The first time we have booked with Travel Online and it was a pleasure to do business with Lisa .The package was well discounted with book 7 nights and receive 7 nights free. These are the deals we like.keep us on the E Mail list for future holidays Thanking you once again Alexander Wright

Thank you so much for assisting with our holiday. Everything went according to plan and we loved our accommodation - it was also a good value deal which is always the icing on the cake for me.
My dealings with travelonline were mostly via email but I did phone in the early stages with a few questions. Your communication was always excellent and very prompt - thank you. Would use you again and recommend to friends.

Hi Ashleigh,

I found the service you provided to be excellent, especially as our holiday was booked with very short notice. All team members were very professional and helpful that I dealt with over the phone and via email, responding always very quickly. Thank you again, for everything you did for us and we all had a fabulous time in Phuket. I have already completed the online Centara Kata Resort feedback form when arriving back in Australia praising them overall.
Everything was fantastic, scrumptious food, very accommodating and friendly staff, lovely pools, nice rooms, however we did find it looked dated and would have been more pleasing on the eye when arriving, if it had a fresh coat of paint and the umbrellas were upgraded, as some appeared to have stains on them.

Overall it was a fabulous trip and we also participated in a cooking class in the hotel when it was raining one day which was so much fun for the 5 of us and we'd highly recommend the experience to others. The chefs teach you to cook five different dishes, afterwards you eat them for lunch, receive a wine/drink, apron, hat and CD as part of the experience. It's highly recommended indeed!
Thanks again,
Tracey :)

Very good instructions, sent through documents quickly and gave us notice for payments (so we didn't have to pay extra!). I would highly recommend the service, it was seamless.

From initial queries right through to welcome home message, a very friendly, helpful & courteous travel booking crew.
I highly recommend using travelonline.com
Many, many thanks for helping us plan one of the most memorable holidays we’ve had, not only at a great price, great deal but also on one of the most beautiful islands in the world.
AAA+++

Admit that being from NZ i had never heard about this company and was slightly dubious. However the offer i saw online suited us brilliantly, was for a resort we had already been looking at and the price couldn't be matched by the resort (despite their website assuring this) . Booking was easy, payment easy, all queries..(and i had a few) were answered via email. We received a host of offers (transport.admission to beach club etc) and they all worked well. Would definitely use the company again.
thanks.

I have never booked a holiday on line before but I will definitely book again through Travel on Line. They were professional and if I had any questions they were answered immediately. If my consultant wasn't available (which was rarely) someone else would help me with my questions. They were extremely professional and I really enjoyed our stay at 'The Sands' in Khao Lak which was recommended to me by them. It was the best holiday my family and I have had for years. The resort catered for everything that we wanted in a holiday. I am really happy with all the team at Travel on Line for all that they did for us so that we had a wonderful holiday.

Seamless and quick service at the time of booking, loved being able to compare different options for flights and hotels easily. Staff answered all our questions quickly and comprehensively. I have not used any sort of travel agent for many years, but being able to do it all online myself and then talk to a human if needed was quick and easy and the flight prices seemed to better than I could booking direct with the airline myself.
Would def come back and book through TraveOnline again.

Dealing with Travel Online and Rachelle Locke was the best thing I ever did! Everything was so easy and the price was amazing! I asked many many questions and no question ever seemed to hard or too silly. Our trip ran perfectly. I will book all my holidays through Travel Online in future!

First time travelling by myself so I was nervous in booking everything Clare and the team at TravelOnline made everything effortless and allowed me to have a stress free holiday