TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,621 customer reviews

We liked that you were happy to accommodate any requests we made to change our accommodation. You have great deals and easy to make bookings with you.
Will definitely book with you again and recommend you to family and friends.

Matthew Paglia

18th Jun 2019

Our holiday was truly amazing, from the minute we arrived until sadly we had to leave.
Double Six offered us pure 5 star luxury. The size of the beautiful room, the ocean views, the service with a smile and much more. The extra's that were included were fabulous, we enjoyed our dinner at Seminyak Italian, also our treatment at Aqua Perla Spa and the various cocktails. Flights with Jetstar were excellent, a very big thank you to Clare for your great service, we would love to travel again with you.

Hendrika Hernandez

18th Jun 2019

Initial reaponse to queries was not overly friendly. Apart from that consultants were wonderful and accommodating of all requests/changes. Would absolutely recommend.

Nicola Broderick

17th Jun 2019

We were extremely happy with the holiday organised for us. We were really pleased you could get us a direct flight and the resort was fantastic. You took the stress of organising a holiday out of our hands. We would definitely book with you again and recommend you to family and friends.

Catherine Fraser

16th Jun 2019

Awesome service from Travelonline!
The Mulia resort was the most beautiful resort we have ever stayed at and we’ve travelled a lot. Everything incl rooms, food, service, pools and the grounds were absolutely magnificent.

Annie Miller

16th Jun 2019

This was our sixth family holiday using travelonline in 8 years. The service we get has always been excellent, but the value for money is what keeps bringing us back. The book now and pay later option is a terrific option for families.

Michael Cashin

15th Jun 2019

Certainly would book with travel on line again
Both our travel experiences has been fantastic
Europe and Thailand trips ,can't fault organisation and accommodation

Karen Bourke

14th Jun 2019

We would definitely use TravelOnline again, very user friendly and straight forward for booking.

Detlef Thinius

14th Jun 2019

I love this company and its deals. We have been using them for 3 years in a row. I love how you can leave $100 deposit and pay the rest within 12 months.

Brett Fitzmaurice

13th Jun 2019

Thank you for making our trip a great experience! You were so friendly, helpful and efficient whenever we had questions, adjustments made to our booking or needed documents sent through.
We would definitely book through you again and recommend to our friends and family!

Jason Watt

13th Jun 2019

The ease of booking a holiday through Travel Online was well worth it. Much better than trying to book it all yourself and excellent value for money. The extra inclusions were such a great bonus.
The consultants were very helpful over the phone or via email.
Will absolutely be recommending to friends and family and look forward to booking our next trip with you guys!

Rachel Morgan-jones

13th Jun 2019

Customer service consultant was attentive and kept me up to date along the way without me having to prompt those ad-hoc conversations.

I would definitely be (actually I've already started) recommending TravelOnline.com to friends and family for great travel deals but also the great customer service.

Keep up the great work and hope to see more great travel deals and destinations from TravelOnline.com!

Judy Khuu

13th Jun 2019

Travel Online were excellent, not only did they have the best deal around for a Fiji holiday for the family they are the only company i have booked with that i haven't had any issues throughout the whole experience. They reply to any inquiry very fast and answer all questions.

Our holiday was AMAZING, the package we got was incredible and really included everything it advertised it would.

Will definitely book again with Travel Online.

Katrina Summerell

13th Jun 2019

All parts of the holiday proceeded as planned. Very happy that I didn’t have to worry about transfers etc falling through. Will definitely use again and recommend to others

Michelle Buckham

12th Jun 2019

Had a great experience with TravelOnline and in particular Clare. All the questions we asked were answered promptly. Our request for an upgrade was done quickly, and swiftly and no issues were had. Would definitely look at using TravelOnline again in the future.

Nathan Day

12th Jun 2019

due to my medical emergency and unable to proceed with trip, your office has assisted in a huge way in obtaining refunds vouchers for us to use at a later date

Antonio Manes

12th Jun 2019

Kelly from Travelonline was highly professional and informative. She made it easy for us to book this holiday with all questions answered. Nothing was left undone. Everything was organised right down to the last detail.
We have no hesitation in using and recommending Travelonline for booking of holidays.

Marcel Zarb

12th Jun 2019

First time I have used this way of booking accommodation and transfers , the assistance and service we received from go to finish we couldn't fault, I highly recommend people to use this service , we will certainly be booking our next years holiday the same way.

A big thank you to Louise Toomey and staff

Ann Krause

11th Jun 2019

We had another fantastic holiday thanks to TravelOnline. Great prices and service.

John Staniforth

10th Jun 2019

Very happy with our service - you answered my emails with efficiency & speed

Lynette Goodwin

10th Jun 2019