TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,766 customer reviews

All our Airport Transfers and tours that came with our travel was well organised and always there on time.

Geoff Goodwin

10th Dec 2024

Great service from Kristy and the team , we had issues due to weather shutting down the airport, but the team let all the international team know we would be delayed.

Cherie Clark

10th Dec 2024

Loved my package deal! Thoroughly enjoyed our stay at Pullman! Great spot in Bali! Loved the breakfast buffet and other inclusions in the deal!

Deborah Fernando

10th Dec 2024

Very prompt & helpful.
Great follow up as well

Robert Garioch

10th Dec 2024

Very responsive and easy to deal with

Catherine Harris

10th Dec 2024

Made the holidays so easy

Anna Sammut

10th Dec 2024

Very good and efficient service answering all questions.

Kathleen Eldin

10th Dec 2024

Everything was organised with paperwork and information being sent to us in plenty of time. We had a couple of questions and when we rang Travel Online, our questions were promptly answered. We are happy with the service provided by Travel Online and would recommend them.

Vanessa Denton

10th Dec 2024

I am writing to express our sincere gratitude for the exceptional professional care and service Maddison during the planning and execution for our upcoming trip .
You patiently listened to our preferences and your guidance was invaluable.
Booking for 10 from 2 different departure points wasn't easy .
But Maddison ticked all our boxes with great knowledge,
We were impressed with your prompt efficient communications, and thanks to your efforts we are sure to
have a great 3 generation holiday in April
Thanks again for outstanding service
Our love Dhon and Tina

Duncan Armour

10th Dec 2024

We thoroughly enjoyed our recent holiday. Everything went to plan accordingly with no issues. This was the second holiday I have booked through Travel Online and would certainly use again.

Joanne Carter

9th Dec 2024

My sincere thanks for your valuable services. I and my wife had a wonderful vacation in Bali and all services included were exactly if non better as mentioned in your offer. And it's something that not always happens. We sure will use Travelonline for our future travels and vacations and will recommend it to all our friends.

Mahmood Attar

9th Dec 2024

Hi had a very easy and helpful conversation with Natasha W
in regards to my enquires about the holiday as this was my first experience with on line booking and have recommended to my family and friends
Keep up the good work

Paulina Galle

9th Dec 2024

This was our birthday trip. Everything was seem less. Thanks Travel online.

Zareen Khan

9th Dec 2024

I will definitely be using you on my future trips.
I will also recommend you to friends.

Patricia Stewart

9th Dec 2024

Travelonline exceeded all our expectations. Looking forward in dealing with the company and consultants for our next break.

Wade Mcmillan

8th Dec 2024

We would like to thank our consultant Natasha. Dealing with you and the company was a breeze. Our holiday was magnificent. Have already started looking for holidays with our children partners and grandchildren to go on in the next year or so. Thankyou.

Wade Mcmillan

8th Dec 2024

So easy. Everything was as described, everything went as planned. Service was responsive and quick. They were brilliant and we will use again for sure.

Matthew Bull

8th Dec 2024

Fabulous Service and it is the 3rd trip now with Travelonline and there will be more!!
Very Very Happy

Malcolm Strickland

8th Dec 2024

Well organised though some issues managing airline bookings/seat allocation.
Daydream island south end not operating and needing update, otherwise accommodation and transfers were good

John B-M

7th Dec 2024

Had a wonderful experience with Travel Online. Flights were great. Coach pocked us up at Cairns Airport and dropped us off at our hotel in Port Douglas. Coming back Coach was on time and returned us to Cairns Airport in good time for our flight home. Could not have asked for better planning thankyou Kristy N. Will certainly recommend.

Sandra Jennings

7th Dec 2024