TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,612 customer reviews
Great service was provided. Will definitely book again with your company.
Anna Maria Opteynde
1st Apr 2019
we will book with you again and a again
Baden Lye
1st Apr 2019
Travel online took all the stress away from organising a holiday. All I had to do was choose my location and dates and they organised the rest. Everything was quick and easy and I will be booking with them again.
Tara Rowe
1st Apr 2019
everything was a planned and ran according to plan.
Would use your services again...
Stephen Harper Gourley
1st Apr 2019
All queries were answered promptly. Thanks for your help!
Kym Wilson
31st Mar 2019
Efficient service, fast response, will use again. Essence of Fiji voucher was a great touch (no pun intended).
Andre Paul Barnes
31st Mar 2019
Thank you Kelly, our holiday to Plantation Island was absolutely hassle free, best travel agency we have ever used & we will highly recommend you to our friends. We will definitely contact you for any of our future holidays.
Neill
31st Mar 2019
Your services were fantastic. So friendly and helpful.
Geraldine Doecke
30th Mar 2019
Excellent service. Your staff were able to make adjustments to our initial booking obligingly.
Thank you for your time
regards
Rhonda Hannay
Rhonda Hannay
30th Mar 2019
everything organised well
Yvonne Faucheux-morris
30th Mar 2019
Execellent service and will definitely book again
Nicolas Saad
30th Mar 2019
Everything was organized thoroughly , with no problems
Gary Blackman
29th Mar 2019
Friendly
Definitely book with you again
Rebecca Jordan
29th Mar 2019
Fantastic service and great communication
Anthony Madden
29th Mar 2019
Rachelle was amazing! TravelOnline was referred to me by a colleague to book my vacation. They've used it many times before for their vacations. I felt whatever questions I had whether trivial or silly, Rachelle was there to assist! I honestly played by ear during the week I looked at places and finally decided to book something. The ease of use, website interface, communication, coordination of transfers, everything was top notch from Rachelle and TravelOnline. I didn't really look twice at what I booked. I just winged it and hoped everything was coordinated properly and it was. My vacation was great! I didn't know what to expect but the end result was just as I wanted. Cheers, Brian.
Brian Duong
29th Mar 2019
Everything was great. No hiccups at all & all questions asked answered pretty quickly. Would definetely book again with you guys
Robert Thornton
29th Mar 2019
I booked everything on line for the first time and was extremely happy with how easy everything was from finding a great deal, paying, and it’s all done just like that. The lovely consultant Alisha always kept in informed each and every step.
Thank you
Belinda Caisley
28th Mar 2019
Great service thanks will def recommend and use again :)
Carolina Gurrisi
28th Mar 2019
Travelonline were professional and helpful at every stage of our trip. I would not hesitate to use them again. Everything went smoothly from departure to transfers and everything in between.
Jodie
28th Mar 2019
Your service is easy to deal with and everything we asked was either done or our problem answered.
Thanks Clare
Daryll Magarry
28th Mar 2019