TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,612 customer reviews
Absolutely fantastic doing business with travelonline
no hassle, great communication, informative, responsive
staying where we wanted to stay
easy payment options
have recommended to family and friends
Thanks
Gregory Lilly
27th Mar 2019
Absolutely would book through travel online nothing but helpful and organised everything we needed,thanks again
Narelle Kasznar
27th Mar 2019
Travel online had the best priced package we could find, so good I was actually worried it wasn't legit. However everything went just as planned. They were also easy to contact if you had any questions about your booking. I will definitely book again with travel online
Danielle (first Name) Jean (middle Name) Inkley
27th Mar 2019
Very professional and quick in responding to any question.
Clear information provided, kind and helpful.
Would recommend
Verdiana Monica Filippi
27th Mar 2019
Booking process was easy, Great Deal and Everything went smoothly!
Would definitely use Travel Online again and recommend to others!
Nicole Shalders
27th Mar 2019
Very efficient to deal with and excellent deal. Thank you
Alison Neylon Turner
27th Mar 2019
Awesome service
Mark Woods
27th Mar 2019
These guys really know their stuff, great company to work with and very friendly. Will use them again for our next holiday. Thanks heaps guys
Bradley Joseph Proctor
27th Mar 2019
Very attentive and easy to deal with!!!
Will Kent
27th Mar 2019
Highly Recommended
Craig Jackson
26th Mar 2019
Quick respone. Highly recommend
Chris Allanson
26th Mar 2019
We found your service to be easy, stress-free, friendly and prompt. Email notifications and responses were sent and received in a timely manner. We will definitely use your service again and will recommend you to friends and family.
Suzanne Furby
26th Mar 2019
Easy to deal with. Great service!
Craig Mcmanus
26th Mar 2019
Fantastic, made everything easy and best price I could find. Will use again
Michael Martin
26th Mar 2019
To be honest I was a bit nervous using an online travel agent, so used to going to someone to talk it over with. However, I could not fault the service and communication via emails when I had queries etc.
Have already recommended your company to friends and family.
Matthew Peter Ironside
26th Mar 2019
We were very happy with the holiday quotation and all interactions with Travelonline after that. All follow up phone calls and emails were responded to quickly.
An easy process all round.
We would not recommend VirginAustralia as an airline in which to travel overseas.
Wendy Griffiths
26th Mar 2019
Really happy with how our holiday came together. We had no problems with transfers or pick-ups and found the value for what we spend great. We will be keeping our eye for deals through travel online and wouldn't hesitate to book through them again.
Cameron Wuersching
26th Mar 2019
Great service
Deborah Marie Cassel
26th Mar 2019
We never fail to get the best deal with you guys. Now been to Bali, Phuket and Fiji. Where are we going next? The bonus Transit Lounge and massage was divine.
Great service, great communication by email or phone.
Darren Warner
26th Mar 2019
Had a lovely holiday, thankyou for all of Rachels help and efficiency answering all my questions this helped us organise a great holiday.
Brad Anderson
25th Mar 2019