TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Hi great communication and easy transaction! Only wish that kids club at the Hard Rock was included in the deal.

Guoch Lov

25th Mar 2019

Loved everything about travel on line. Prompt service and communication to get us a great place to stay at a fantastic price. I would definitely use them again.????

Debbie Mcdonald

25th Mar 2019

This was the first time I had used TravelOnline but it won't be the last! The whole process from my initial quote to our return home was smooth and faultless. Queries were answered via email promptly and all our plans were spot on. Descriptions of the various aspects of our travel were true to life and we were not disappointed with anything. Would thoroughly recommend TravelOnline to anyone. Well done!

Roslyn Reynolds

25th Mar 2019

Prompt replies to email enquiries.

Frances Mcbride

24th Mar 2019

Great service we were very happy with all arrangements made especially the flights that left in the morning and returned overnight
Guruda Indonesia was really great
If I could be assured of the same I would definitely travel more
I have referred travel on line to all my friends and family

Deborah Maguire

24th Mar 2019

So easy and exactly what was sold to us. There was no hidden extras and everything was very smooth.

Prue Durre

24th Mar 2019

Everything was managed in a timely and efficient way. Thank you.

Kirsten Carter

24th Mar 2019

Excellent communication. From start to finish. Always informed and any questions we had were answered promptly. Thank you

Marc Wilkinson

24th Mar 2019

Great! Would use you again, so helpful and everything turned out great

Kristy Howell

24th Mar 2019

Absolutely seamless experience from beginning to end!! This was our first time booking with TravelOnline and it was brilliant. Awesome customer service, prompt replies to emails and I couldn’t fault one aspect of it. We’ve since booked another trip with TravelOnline and I cannot recommend them highly enough!!

Brooke Edwards

24th Mar 2019

Nothing was a bother to Lisa and she and her co workers were always helpful with any questions I had

Catherine Crandell

23rd Mar 2019

Everything with my booking went smoothly and hassle free, thanks!

Kate Wilson

23rd Mar 2019

Wonderful service - very professional and friendly. No matter who younspike to they knew exactly what was happening with the trip.
Good price, and were able to pay off.
Price included everything - flights, transfers and accommodation, as well as some bonus extras.
All documents needed were received in timely manner.
Am already looking for another great special through TravelOnline, so we can go again.
Thanks!!

Eliza Jones

23rd Mar 2019

Highly recommend travel online!! Our whole experience from booking our holiday to being on our holiday has been wonderful. Great value and fantastic service. Will definitely brook our next holiday through travel online. Thank you :-)

Jessica Nanfra

22nd Mar 2019

Thank you so much for helping us with our holiday. We had a great trip and no issues and even our late ordered baby cot was waiting for us on arrival. We will definitely be booking with you again and will recommend you to all our friends and family! Thanks!

Nesrin Buyukkalender

22nd Mar 2019

Staff were lovely and friendly and personable ????

Avril Kaye Pridham

22nd Mar 2019

Great customer service, everything was booked perfect

Anna-lee Penfold

21st Mar 2019

I have never booked a deal online like this before and I was pleasantly surprised with how easy and professional the process was.
Kelly was great and contacted me straight away. The phone call put my mind at ease about booking a holiday online. The holiday was amazing, we had no dramas and everything went smoothly. Thank you Kelly for looking after us, we will definitely book with you again.

Kirsten Corbeski

21st Mar 2019

i appreciated that when my consultant was unavailable others were happy to assist

Carol

Carroll Gereige

21st Mar 2019

Travel on line is a very easy and uncomplicated process which I will be happy to use again.

Eric Murray

20th Mar 2019