TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

We have booked 4-5 holidays with your service over the past few years and have never been disappointed. We had no issues with flights or either of the resorts we stayed at. Booking and payment was easy.

Thank you and I look forward to booking our next holiday with you in the future.

Craig Brown

16th Mar 2019

Great communication, fast responses and very easy to deal with! Amazing service

Brooke Kelly

16th Mar 2019

Travelonline were very easy to deal with. Really happy with the service provided by my phuket holidays once w ed were in Thailand and would recommend Travel online to others looking for an online package deal holiday.

Damian Mosele

15th Mar 2019

Dealing with travelonline could not have been easier, All my queries and questions were answered promptly. The consultants were friendly and professional. I would book with travelonline again

Garry Small

15th Mar 2019

yes we would book with you again.

June Marsh

15th Mar 2019

The booking process was really easy, the price of the package was great value and the follow up was excellent. I had to ask a couple of questions about our trip and the responses were always prompt and relevant. When enquiring about a quote my needs were taken into consideration and a range of options were provided. Our holiday was smooth, with all flights, transfers and accommodation being well organised and everything running smoothly

Tracy Barton

15th Mar 2019

Made booking our holiday very easy. Thank you.

Leanne Mortimer

15th Mar 2019

Easy, quick and wonderful! Will definitely use Travelonline again.

Trevor Shaw

14th Mar 2019

My 10 day trip to Japan was faultless, I thank the professional services given by TravelOnline.
Apart from being the most competitive price, I received great communication both by phone & email with Lisa prior to departure.
I can highly recommend to anyone to use your professional service.
Also thank you for the $100 gift voucher I received for my next trip away.

Cheers
Arnold

Arnold Cohen

14th Mar 2019

This is the second holiday that I have book through TravelOnLine.
Never have had a problem and they are more than happy to answer any questions.
I will definitely recommend them to friends and family, and will use them again without hesitation to book another holiday (already looking for next year)
Thank you TravelOnLine

Kristen Stevens

14th Mar 2019

Great efficient service. All questions attended to promptly. Very easy to deal with. Thanks very much.

Michelle

14th Mar 2019

This is the 2nd time we’ve used Travelonline to book our holiday. From the very beginning everything went so smoothly. Also knowing that the package deal with flights, accommodation, transfers and bonus offers was looked after made it so much easier. Thank you to the consultants at travelonline for their great service.

Jasna Hrnjak

13th Mar 2019

Very pleasant team and way no hassle booking - thanks

Linette Dorsett

13th Mar 2019

Great communication- great price - will definitely use again - thanks

Anna Foley

12th Mar 2019

Travel online had the rates of online but not the usual no response of online providers. I really felt like I was dealing direct with a travel agent that knew me. Really great advice and customer service I am a research and book your own kind of person not through travel agents and I had the best of both worlds with Clare and the team. All transfers were on time and reliable.
Thank you so much.

Samantha Sainsbury

12th Mar 2019

Lisa was great to work with! Always promptly reply if and answering my many questions. I wouldn’t hesitate to go through travel online again the next time I go on holiday!

Breannon Donelan

11th Mar 2019

Thanks Lisa, we were very happy with our trip
Regards
Scott.

Scott Thomas

11th Mar 2019

Yes we will most likely book with your company again. The website makes it easy to find good holiday specials

Rebekah Gomez-fort

11th Mar 2019

The service provided by Travel Online was excellent. Staff were responsive and helpful with any questions and the extra bonuses provided in the package were greatly appreciated.

Natalie Lake

11th Mar 2019

Thank you for all your help.

Anne Murphy

11th Mar 2019