TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,612 customer reviews
Very happy with the TravelonLine service
Jason King
26th Feb 2019
Thanks for all your help, everything went smoothly, I would book again and recommend you to all.
Grant Swift
26th Feb 2019
Always helpful and all services delivered as described.... good value
Yes I would book with you again
Sandra Myers
26th Feb 2019
Efficient, friendly service, thanks.
Marika Andersson
24th Feb 2019
yes
James Milne
23rd Feb 2019
Staff are very friendly and helpful. We have booked through Travelonline before and will definitely be using them again.
Scott
22nd Feb 2019
Great service, I would receive prompt and valuable responses everytime I contacted the company. Everything was organised as advised.
Candice Johns
22nd Feb 2019
We are very Happy with Service's. Yes we would recommend to family and friends and also would book with you again, Thank you.
Peter Orchard
22nd Feb 2019
The service was efficient and professional and I would definitely recommend to family and friends and most certainly use your service again.
Julia Bekkers
21st Feb 2019
Service was great and did not have any issues throughout our holiday! Everything was smooth sailing!
Meg Deanshaw
21st Feb 2019
Very convenient having everything done in one place. Would definitely recommend to family and friends
Corey King
21st Feb 2019
Our trip was fantastic! Thank you for your help, what a great service!!
Susan Allen
21st Feb 2019
Great service from the very start. My email queries were answered within 24 hours and when we had to urgently change our flight home we contacted the emergency number and our query was handled within 2 hours from the contact person on (it was a Saturday to). I will definitely be booking with Travel Online again - for their great deals as well as excellent guidance and service.
Eve Purdon
21st Feb 2019
Easy booking process, would recommend to friends and will book again.
Leigh Brennan
20th Feb 2019
Had a great trip, have recommended travel online to family and friends to book to attend our wedding in future months. Thank you
Lennie Moulder
20th Feb 2019
The staff where all very helpful and easy to deal with.
Laura Inferrera
20th Feb 2019
Great experience booking out holiday. I liked how when booking you had the option of adding or subtracting packages so you could make the holiday as cheap or expensive as you liked. We had no hiccups on the holiday all bookings were honoured. Very easy experience. My consultant answered any questions quickly and was very efficient.
Trevor Peterson
19th Feb 2019
Everything was very good and easy to use. We will certainly book with you again and recommend to family and friends.
Michael Pountain
19th Feb 2019
Easy to deal with.
Have used TOL for 5 holidays now and will continue for as much as we can.
Benjamin Alexander Illes
19th Feb 2019
Excellent accommodation arranged at very good prices and service by TravelOnline was most efficient.
Alan Stirling
19th Feb 2019