TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

First time I have used and had problems at all Service was great

Steven Osborn

19th Feb 2019

First time I have used travel on line and was not sure if it was a legitimate site. I was very impressed with how it operated and very happy with the deal I got.
I congratulate you on a professional, prompt service and a follow up to see how it went.
Will definitely use you again and promote to friends and family. Thank you

Sheryl

19th Feb 2019

Could not recommend Travel online more. The staff are on the ball and are always there to help. A very easy transaction from start to finish. I will definitely use travel online again!

Mark George Tasievski

18th Feb 2019

Rochelle Locke has always been a great help with booking trips online. The process is easy to follow and hassle free.
Many thanks
Mickey and Nadia Süric

Mickey Suric

18th Feb 2019

we would book with you again with out adout & i have recommended you to my friends ,many thanks

Lesley Stephenson-hood

18th Feb 2019

All booking details taken care of ina timely manner. No surprises!

Mark Barrett

18th Feb 2019

Rachelle was very helpful with planning my Fiji trip. She suggested better flight times because I had my 8 year old daughter which is really lovely and thoughtful. Rachelle has great communication which is very helpful when planning a family holiday. Thank you so much ????

Leeanne May Townsend

18th Feb 2019

Everything went smoothly from booking to travelling to Fiji to arriving at our resort to enjoying a week of relaxation and fun to travelling home again. Thank you!

Majbritt Petersen

18th Feb 2019

Hi Clare,

Great booking experience, fantastic value with all bonuses and extras including flights. We cant wait to see your next deal on offer!

Thanks again for an outstanding service!

Happy days,

Jorge

Jorge Fernando Magalhaes Baptista

18th Feb 2019

Working with Kelly & Travel Online - was easy & seamless, everything had been booked appropriately & all ran smoothly, Kelly kept both myself & my travel buddy up to date at all stages, even with 2 people making separate payments etc The deal we got with Travel Online was at least $1k cheaper than other guest we had spoken to who also had an all inclusive package - which i definitely recommend!

Charlene Williams

18th Feb 2019

Yes would book again the free massage that we received with booking weren’t able to be contacted phone had been disconnected which was a bit disappointing

Gregory Smeaton

18th Feb 2019

Service was professional & any request was addressed promptly.

Kevin Michael Foley

17th Feb 2019

We are so impressed with your organizational skill especially as we only gave you only a matter of hours to pull our trip together.
Thankyou Thankyou Thankyou.
We had a great time and loved our hotel to bits.

William Park

17th Feb 2019

Easy and convenient service, nil issues with travel. Communication with the travel was excellent with all questions answered time a timely fashion. Would recommend to family and friends booking through this service

David

17th Feb 2019

Provided a very competitive price, no hassles and good communication. We would definitely consider booking with you again and would not hesitate in recommending you to family and friends.

Stuart Wilson

16th Feb 2019

Travel online made our trip so easy. Was able to pay it off and they made all bookings and changes as needed. They were only a phone call away for questions and emailed all documents so I didn’t have to leave my lounge chair. Thanks Clare.

Shane O'brien

15th Feb 2019

The online booking of the holiday was extremely easy to use along with the regular updates from travelonline team. I will definitely be booking another holiday through travelonline and I have already told my friends and work collegues.

David Katavic

15th Feb 2019

Highly recommend travel online, excellent communication via phone calls and emails and assistance in finding the best package deals to suit our family. Accommodating when we needed to change and amending our booking and going out of their way to help in any way they could.
Super friendly and would recommend anyone to book their holidays through them. Will be using them again in the future
Thank you heaps!

Laura

14th Feb 2019

We will book again & recommend your service to family & friends

Neil Davis

14th Feb 2019

The team at TravelOnLine were great from the beginning to end. Clare was most helpful with our needs and always replied to my emails in a timely manner. Did not have any issues with our booking and everything went well. I would recommend them to anyone and will definitely organise any future travel with TravelOnLine.

Yvonne Theodoulou

14th Feb 2019