TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

I cannot rate the quality of service and patience we received from Alisha and Claire.

Louisa Ruyter

14th Feb 2019

From time of enquiry,to the booking all went smoothly.All transfers and hotel was all as detailed.
Was first time using this service and would highly recommend.The prices were excellant.
Looking forward to my next trip in June.
Service and communication was excellant..well done guys

Tracey Whilesmith

13th Feb 2019

I would definitely book with Travelonline again and I always recommend your site first. Have never had a problem and always the best prices. Very happy with our last booking.

Kirsten

13th Feb 2019

Thank you for the hassle free holiday, zero hiccups along the way and excellent value for money. We have definitely recommended you to our friends and look forward to rebooking our visit to the Naviti Resort with you in 2020.

Santana Hyland-webster

13th Feb 2019

Hassel free booking and good rates for accommodation and airfares, the added bonus of beach club membership and free masssges was a bonus. More info about Finns would have been helpful but did not hinder our enjoyment. Kelly was very good at staying in contact whilst making our booking. Thankyou

Nicole Phillips

13th Feb 2019

Thank you for all your help in organising then making changes as required.

Much appreciated Lisa
Thanks,
Chris Whalley

Christopher John Whalley

12th Feb 2019

Easy to use

Wendy Cole

12th Feb 2019

Extremely easy booking

Gordon King

12th Feb 2019

Was very happy with the service I received.. I was a bit hesitant at first, as I had not booked accommodation this way before... but it was simple & easy, and I could not have been happier with the place I stayed. Will definitely use again, if I can find any deals that are suitable for a solo traveller! Everything seems to be geared towards people travelling as a couple/pair.

Lynn Jordan

11th Feb 2019

Very easy, prompt and $100 cheaper than booking direct with the hotel website.We were very pleased with everything.

Paul Baxter

11th Feb 2019

It was very easy to work with TravelOnline and very smooth process. Everything went without a hitch. We would probably pay more attention to flight times in future, given the transfer from hotel to airport was 90min and meant a 4.00am start.

Jeanette Jifkins

11th Feb 2019

excellent service.
easy to communicate and quick response by the first available person in their team
will definitely book again with travelonline

It's a pity my stay at the Fiji resort was unsatisfactory, but the service I received from travel online is great!

Wanru Xiang

11th Feb 2019

everything Rachelle organized was perfect. So easy. No hiccups just a great holiday and great service. Will use travel online again for sure.

Adam Pohls

11th Feb 2019

perfectly helpful in every way

Shelley Potter

11th Feb 2019

Excellent value and wonderful customer service. Will definitely use again!

Cimi Boman-peters

10th Feb 2019

We’ve been very happy with the whole booking process and service. We’ve used TravelonLine before and we’ll again.

Kevin Fletcher

10th Feb 2019

Would definately book with TravelOnline again. Seamless experience with special service.

Craig Jonathan

9th Feb 2019

perfect

Andrew Lebrun

9th Feb 2019

Great service, easy to use and saved hassle. Would use again if required.

Cameron O’neill

6th Feb 2019

Will definitely book with Travel Online again. Great service.

Ingrid

6th Feb 2019