TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

The service here was great our booking handled quickly and efficiently. We would book with you and recommend you again. Thank you.

Carol Jones

28th Jan 2019

Thank you - very easy and seamless process.

Tennille Dumbell

28th Jan 2019

Great service and gave me everything I needed :) 2nd time I have used this service and will be back! Great deals too!

Elisa Sutcliffe

28th Jan 2019

Claire was very professional dealing with our booking. All our requests for our hotel were noted and granted.
Would definitely recommend Claire and Travelonline for future holidays.
The only issue we had was the Finns recreational voucher, great if you had young kids as it is a waterpark. We were interested in the massages but figured it was more expensive to get taxi /transport from our location there and back that to go to a local spa. So possibly look at other alternatives for older customers.

Donna-lea Gobourg

28th Jan 2019

Very happy with service from Travelonline. Emails were replied to promptly and contact by phone was easy and questions dealt with in a professional manner. The holiday package for Radisson Blu in Fiji was good value for money. We will use Travelonline again and recommend it to others.

George Norrish

27th Jan 2019

I was not an easy customer. I changed my mind about 30 times! Lisa was fantastic and the holiday turned out perfect.

Mariska Luke

27th Jan 2019

Everything went smoothly and was well planned.

Would use again.

Paul Stokes

27th Jan 2019

Great service, quick and easy, and nothing was a problem.....we had a trouble free awesome family holiday!

Chris Hornby

27th Jan 2019

Yes everything was great and what we were told. Only criticism was that buffalo tours never turned up to take us to the airport and we had to catch a taxi

Brian Vassallo Knapp

26th Jan 2019

I would definitely recommend booking with travel online - it was very simple and what we loved was that we were able to book and still had the year to pay the amount owing. Most communication was via emails which worked best for me - but if I rang the office there was always someone there to answer my questions

Lisa Szumowski

26th Jan 2019

Would love to see better packages for Teenagers. Also to include all dining experiences not just the Buffet as buffet meals don't suit everybody.

Therese Rooks

26th Jan 2019

Yes I would recommend Travel Online as communication was easy and regular emails kept us up to date. Very efficient service.

Veronica Schulz

26th Jan 2019

Fantastic service as always ... prompt replies to any queries and reminder emails for payments.

Lisa Moore

25th Jan 2019

We were very impressed and have recommended your service to many other friends.

Elaine Dionysius

25th Jan 2019

Thankyou Clare for arranging the holiday we long awaited for.
Service is above and beyond expectation.
Highly recommend your service and travel arrangements.
Till next time :)

Milan Sankovic

25th Jan 2019

I found your service to be excellent . Very helpfull and informative in regard to our booking . easy to get in contact with someone . Lots of emails back and forth always available to answer our questions with quick response . Was great that you organised extras like travel insurance and private car . Holiday was well organised and a great deal . we had a fantastic time .

Melanie Allen

25th Jan 2019

Fantastic Service and very professional and helpful consultant

Maria Tawadrous

25th Jan 2019

Excellent. Very easy to use, and they always got back to you asap.

Shey Pisani

25th Jan 2019

Fantastic service. High quality and exceeded my expectations in terms of quality of service, reliability and trust. Would definitely recommend to anyone.

Derek Taylor

24th Jan 2019

I found the staff very helpful when I needed to organise travel insurance. Always friendly and happy to answer any questions that I had.

Bernadette Greene

24th Jan 2019