TravelOnline Reviews

Service was great answered emails and phone calls promptly and always helpful. Booking info and payment details thorough and easy to follow. The only complaint we have is when we went to book the free massage that was part of our package the phone didnt answer and emails were returned. Otherwise website is very informative and easy to use and I would book with travelonline again.

Hi,

Really very happy with the service and the special deals, that assisted me no end to make the decision for a second trip to a great island and great people!

Never has it been so easy to book and without any hassles at all!

I will be booking again the you for the third trip to the island!

Totally recommended for people who are happy to get away from the hustle and bustle and love great views.

So easy to book and everything was arranged perfectly. Any emails were replied to promptly and all staff were so friendly and helpful when I called. Best of all was the price!

Excellent service, great communication and quiries always answered promptly.
Travel online offers great value deals that can’t be matched by other suppliers.
Everything I needed was emailed and I was kept up to date with any changes.
I will definitely use them again and would highly recommend anyone to use them.

I have found in the last 4-5 years since we began using travelonline that they really know their business. Louise and the crew stayed in touch with us to make sure that we were happy. We have been to Thailand 4 times and our most recent trip which has just finished we went to Fiji. Our trip to Fiji for example we ran into some other Aussie couples at a little shop and they were saying that they wanted to go to Thailand for their next holidays. I told them that we use travelonline for all our overseas trips and that if they went with anyone else they were probably paying to much. My wife and I will continue to use travelonline whenever we venture overseas, I mean why would we use anyone else. Glenn and Michelle Lovejoy.

Only further recommendation would be to provide earlier or more reminders to make payments from original booking to date full payment is required. Easy to talk with staff and everything was as stated on the itinerary.

We had a great holiday as advertised and had no problems at all.

Thanks for providing such a great online experience. The booking process and travel went without any hitches. The Intercontinental Fiji also upgraded our room which was a pleasant surprise. I would certainly use you again and recommend to others.

Thanks for a great holiday booking. We were a little worried on arrival that our names were not on the transfer list however this was soon fixed within 20 minutes. The Graceland Hotel was a fantastic destination with spacious and clean rooms and attentive and courteous staff.
Only small downside to the hotel is that it is a fair way to walk into town but is manageable and cheap via tuk tuk anyway.
Transfer to airport was quick and easy and on time. All in all a great trip and thank you.

easy to book and manage through! Will definitely use this company again

We found travel online very helpful and professional. Would book with them again!

Excellent service and offers. Will book again.

Kelly was amazing! She was in regular contact to make sure we had everything prepared for our trip and assisted with arrangements with the hotel. I can't recommend Travel Online highly enough!

Excellent service yet again!

I would definitely recommend TravelOnline. Great communication and everything was planned perfectly. Great value for money. Will be booking with them again

We recommend Travelonline to all of our friends and family now.. Competitive prices, fantastic customer service and a booking site that is easy to follow.. Real staff answer your phone questions and follow up with outstanding results.. We even had a problem resolved whilst on holiday that was no fault of travelonline.. We will continue to book through travelonline for all future travels.. Thank you

Love travel on line for price and efficiency . Will continue to use this website always :):)

This was our first time using travelonline and we were extremely impressed.
Website was very easy to follow and choose exactly what you want.
Our consultant Clare was quick at replying to enquires.
All the paperwork for the airfares, accommodation, transfers and inclusions were emailed promptly with very clear instructions on what we needed to do. A very easy and successful way to plan a fun family holiday

Was very impressed with the customer service of travel online and their great deals. Can not fault their services and would like to thank them for their stress free planning to create an enjoyable holiday for my family and I.

Fantastic customer service, quick responses when emailing, very easy to deal with.