TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Would use again. Help full and friendly staff.

Julia Young

17th Jan 2019

Fantastic service - super easy to book and arrange. They even had the cheapest rate for the Crown by a few thousand. I called the Crown direct and for our travel dates they wanted $4,000 as it was over New Years - we only paid $1,800 Thank you ???? will definitely be booking with you again.

Sarah Brooks

16th Jan 2019

This is the 2nd holiday I have booked with Travel Online with our 1st holiday booking being to Thailand.
Having had a good experience originally I was confident that Travel Online would not disappoint and I am pleased to say that all bookings and arrangements were spot on.

Any questions I raised at any time prior to departure were always promptly responded to and the matter finalised promptly with a suitable response.

I rate Travel Online highly and would not hesitate to recommend them to family and friends.

Paul Harry James Geary

16th Jan 2019

Easy website to use, great phone backup service. Definitely use again and will recommend to family and friends.

Angelica Ricci

16th Jan 2019

Great service and staff pleasant to deal with. We made changes to original booking and nothing was a problem. Would recommend Travelonline to friends. Prices were also competitive and we received some extra deals and promo's with our hotel bookings. Can't fault the service at all. Thanks

Sue Hall

16th Jan 2019

Very polite. All questions answered promptly and politely. Trip went very smoothly. Would use Kelly/TravelOnline again.

Andrew Mcauley

16th Jan 2019

Excellent service, simply to book and very good value.
Could not praise enough.
Would recommend to anyone.

John Allen

16th Jan 2019

great

Ralph Crichlow

16th Jan 2019

Your service was fantastic and we have already recommended you to family and friends.

Kerrie Meredith

16th Jan 2019

Great service, would recommend!

Ronald James Morris

15th Jan 2019

Always very simple to book, everything is covered from insurance to transfers. Third time booking with travel online and have never had an issue. Excellent service and highly recommend. Prices are always better than other travel sites. We will continue to use travel online for future travel

Bahar Yalcin

15th Jan 2019

Excellent service! Very reassuring with every question answered and everything taken care of. We have booked a couple of times now with TravelOnline and it has always gone smoothly.
Thank you.

Loreena Doumbos

15th Jan 2019

Great deals, great service and quick response to questions/queries. Would definitely book through Travel Online again.

Anonymous

15th Jan 2019

Easy to deal with. Price was very competitive. Questions were answered in a timely manner. Would definitely recommend and use again.

Bradley Peggram

14th Jan 2019

Understanding & really easy to fix’s any minor problems

Dani Kanaan

14th Jan 2019

Very easy to book and friendly service

Anthony Lewis

14th Jan 2019

The service was very informative and reliable, the Holiday package value for the money, highly recommend to my family and friends.

Hui Xing Wang

14th Jan 2019

I highly recommend Travel online. We were a party of 13 traveling to Fiji. Nothing was to much trouble as you can imagine arranging for this may people can be frustrating . The team from travel online were very helpful and patient through out the initial stages of booking. Always happy to answer any question that were asked.

Thank you team you made booking our holiday easy and stress free. I will certainly be utilising your services again on our next trip.

Lynne . Runcorn

Lynelle Topping

14th Jan 2019

Great service. Thank you

Julia Young

13th Jan 2019

Thanks, the booking went well.

Christine Cook

13th Jan 2019