TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

We were so happy you had availability for the Beach Club . The hotel was perfect .
The whole process with Kelly ran smoothly
I should have liked to have been able to pay deposit and balance online - but this is a minor point . Just being between UK and NZ it would have been easier .
your office kept us up to date with progress and someone always came back with an answer to any questions
The best advice was to book restaurants over the whole vacation . its easy to cancel if you change your mind ( not that we did ! ) but it meant we ate when and where we wanted
Thank you for helping make our festive season great !!
Linda & Barry

Linda Holdway

13th Jan 2019

Would book with you again, no problem with the service. Would recommend to others,

Gabrielle Mansell

13th Jan 2019

Great service. Answered most questions. Would use again.

Chantal Kornett

13th Jan 2019

Would recommend this company!

Victoria Provan

12th Jan 2019

Very good quick response and sorting of any issues can recommend

Sam Bellairs

12th Jan 2019

Always receive great service from travel online. Email requests are responded to in a timely manner.
Vouchers are sent with plenty of time and we have never had a problem on holidays so it makes for a seamless hassle free holiday.
Already searching for our next holiday.with Travel online.

Alexia Scarano

11th Jan 2019

Great service. Competitive price.

Olga Darmakis

11th Jan 2019

It was an awesome holiday. Booking with Travel online was easy and if I had any questions there was no trouble calling travel online direct and they would be happy to help. The paperwork received made the arrival to Warwick simple and easy. Thank you it was a beautiful holiday.

Rachel Flint

11th Jan 2019

Could not fault the service, all my queries were answered promptly and we had a carefree holiday with no problems.

Theresa Laurie

10th Jan 2019

Fantastic value with daily breakfast included and very efficient service from consultants.

Jodie Wignall

10th Jan 2019

Lisa was outstanding to deal with. Great stay, great value package.

Ron Baker

10th Jan 2019

Thankyou Kelly for your service. Really appreciate it.
We enjoyed our holiday very much and will be coming back to you guys for our future family holiday package deals.

Thanks again.

Tupour Rickus

9th Jan 2019

Very Good Service

Nicholas Mosca

9th Jan 2019

Travel Online were easy to deal with and provided a great price for our family getaway. Highly recommended, I will be using them again for our next adventure.

Corey Short

9th Jan 2019

I've been dealing with travel online for some years now and they have always delivered great competitive packages and on a professional side of things they are by far excellent.
I look forward to booking more holidays in the future thank you

Paul Button

9th Jan 2019

We had a great experience with Travel Online. The lady I spoke to on the phone when booking the package was very knowledgeable and helped explain everything very thoroughly. We booked a great inclusive package deal to Fiji which saved us heaps when we got there. Everything they advertised and we paid for was delivered, and we had no hassle or problems with flights, transfers, accomodation or our visit to the beach club. Will use again and can highly recommend.

Debbie Jean Ryan

8th Jan 2019

We had a good experience with Travel online, responses from this agent were prompt and accurate
Highly Recommended and we certainly would consider using them again, 10/10

Bryan Sharan

7th Jan 2019

Great process and service. Our only feedback is the massage we got included we didnt use as it was too far away from our resort. Would be nice if the massage was for the spa in the actual hotel, this is what we assumed. Wish we had looked into this before we left.

Steven Dale

7th Jan 2019

Great experience, Christine was awesome to deal with and every part of the holiday flowed perfectly. Will def use Travel Online service again.

Mahran Saleh

7th Jan 2019

Hassle free service and everything ran smoothly. I can't ask anymore than that. Thanks

Travis Borg

6th Jan 2019