TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Absolutely no complaints. We will use your company again.

Kerry Noonan

14th Dec 2018

Had a great holiday with every thing running smoothly and no problems.

Andrew Dorigo

13th Dec 2018

Great experience especially from Rachelle and Georgia providing concise and seamless communication throughout. Good advice, competitive pricing and easy no fuss booking and follow up. Thanks for the service I will be back and recommending to family and friends. Dominic - Sydney

Dominic Martin Van Herk

13th Dec 2018

Great service
Returning customer for the last 10 years
Thanks guys

Andriana Leventis-leventof

13th Dec 2018

* Easy access to information
* Packages explained in detail
* Staff friendly and courteous
* Easy to book and pay

Leanne Evelyn Blandford

13th Dec 2018

Clare was very easy to deal with. I have used your services in the past and will continue to do so in the future. Travelonline is user friendly and the customer service is GREAT!!

Jennifer Maree Eyles

13th Dec 2018

This is the second time I have used travel online. I have had no problems with bookings or change of booking. Quick and reliable service. thanks and will use you again

Luana Brock

12th Dec 2018

Service was well appreciated and received.
Yes, I would recommend you to family and friends and I would utilise your services again.

Leonie Therese Fasoli-knight

11th Dec 2018

Always helpful and provided answers to all my questions and requests. Will be using these guys for all my future holidays.

Lloyd Johnson

10th Dec 2018

Would book again in the future

John Passlow

10th Dec 2018

Very easy to deal with. Professional and competent.

Scott Mcdougall

9th Dec 2018

Helpful from beginning to end, great service.

Michael Prain

9th Dec 2018

Fantastic company to deal with, Kelly was great with assisting with my requests.
Everything on our holiday ran smoothly and we received such a great deal with our holiday inclusions.
I will definitely be booking with Travel online again and have already recommended your company to my friends and family.

Fiona Levett

9th Dec 2018

Fabulous service from Christine who kept us informed of any updates and made certain that we were happy with all aspects of the planning process

Linley Grylls

7th Dec 2018

Travelonline has a great website when booking. easy to understand a prompt response when booking.Only company to get back to us straight away some did not.
Lovely girls to talk to in the office. Highly recommend this company and will use again.Kind Regards Angie.

David Malcolm

7th Dec 2018

Seamless. Have already recommended the site to friends and colleagues.

Dale Smith

6th Dec 2018

Would like to thank Lisa and others that i dealt with at travel online for such an easy process in organising our holiday
If ever i had any queries they were more then happy to help
I was always hesitant to book online but now im not

Leanne Smith

6th Dec 2018

Very easy no problems at all

Bree Chapman

6th Dec 2018

Hi Clare
I would like to commend TravelOnline service. You have follow up emails and I like how you keep in touch. The Crown Towers in Perth was fantastic and we really enjoyed our stay. It did include breakfast, but our names were not on their list, but they let us through, once I explained it was inclusive with the package. At the end of our stay at check out, the lady had charged us for breakfast x 2, but I explained again that this was part of the package I purchased with the room and she was happy with that! Thank you, your service has been exceptional. Tracy

Tracy Hopkins

6th Dec 2018

Friendly, helpful and considerate - great service overall.

Drago Cuvalo

5th Dec 2018