TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Fantastic and easy!

Aaron Roche

11th Nov 2018

All went very well from booking through to our stay and return absolutely no hickups - very satisfied - thanks

David Green

10th Nov 2018

Great hotel and service. Yes would book with you again

William Andrew Erhard

10th Nov 2018

I have used travel online many times for holidays and it is a fabulous service that I have never had any issues with. Thank you Clare once again for your assistance in making yet another holiday wonderful.

Kerry Stafford

10th Nov 2018

Yes Ibwoukd book through you again easy hassle free booking and information when needed.

Catherine Cummins

10th Nov 2018

I like the pay deposit and full balance later, all went very well with information and communications provided, thanks.

Emil Skender

9th Nov 2018

First time booking travel with Travel Online, and first thing booking overseas travel ever.
My consultant Stewart was extremely helpful for me. As I was a travel newbie, I had a lot of questions and concerns (a lot!!) and possibly about really normal things that seasoned travellers may know but he responded to all my emails and concerns every time, in a timely manner and it made me feel very assured and confident in him and the agency for booking my first ever overseas trip.
I will definitely be using this company for my holiday planning moving forward.

Shannon Smith

9th Nov 2018

Always book our Fiji trips with Travel on line as there is no worries and everything is taken care of. Will book for our next yearly visit to Fiji in 2019.

Russell Evans

9th Nov 2018

Service was very good
Yes will always look for your specials when looking for a holiday

David Anderson

8th Nov 2018

I have nothing but good things to say about travelonline.com! I have already reccomended others to use your service.
Amazing customer service , fast replies and everything ran so smoothly.
Will be using you again for future bookings. Was just so easy. Thankyou.

Heather Brown

8th Nov 2018

I felt I got a great deal on the property, information was clear and the representatives I spoke with were very pleasant and easy to deal with.

Halinka Orszulok

8th Nov 2018

Absolutely excellent service and value!
Everything was organised perfectly, and I will most definitely be using your company again, and have recommended you to many friends and family already!
Thank you for your great work!

Souher (sue) Zreika

8th Nov 2018

after a few ups and downs all sorted staff very helpful overall good service would recommend to anyone

Charles Brady

7th Nov 2018

Definitely use travel online again, arranged a great resort, transfer, and flights.
When we needed to urgently cut our Thailand holiday short due to family illness and fly home straight away, Travelonline arranged everything within 30 mins. A great peace of mind that they were there to help. A big THANK YOU.

Colin James Shelley

7th Nov 2018

Had a great time thanks for your promptservice

Raymond Reid

7th Nov 2018

Great Service..
This was our first time with travelonline and the overall experience was great. Very professional service. Even though its online, could easily contact someone over the phone whenever we need. We organised our tickets, hotels and transfers with them and very happy with the prices.. Everything went very smoothly with our Fiji holiday. Will book with them again and highly recommend for families and friends..

Priyanka Vithanage

7th Nov 2018

Great deal with lots of extras included. Excellent response rates. this is the second time I have used Travelonline and would definitely do so again. Thank you.

Lisa Levesque

7th Nov 2018

Everything was very easy to book you guys organised everything and everything ran extremely smoothly. Couldn’t be happier

Brett Churchill

6th Nov 2018

Clare was wonderfully attentive. Answered ALL of my emails and questions and talked me through many of the things that I didn't understand.
Our holiday was so amazing and at such a hugely discounted price.
My family and I are incredibly grateful to Clare and the fantastic deal from travelonline that enabled us to have such an affordable family holiday at a Great Barrier Reef resort.

Ngakane Callaghan

6th Nov 2018

We had a medial issue before we left and everything had to be changed. The staff were informative, helpful, prompt and friendly. I would recommend to family and friends and use your services again.

Judith Ross

6th Nov 2018