TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Ive booked with Travelonline a few times and always get great service as well as quick responses to my queries.

Kerryanne Mullens

31st Oct 2018

Service was very good and yes would recommend to family and friends

Fay Gerhard

31st Oct 2018

Professional, friendly and fast service.
Thank you very much Clare:)
Middle-aged couple, professionals.
Melbourne

Anonymous

31st Oct 2018

Very responsive and friendly. Thanks for your help Louise!

Donna Smith

31st Oct 2018

Easy process.
Kept us up to date of any changes, quick response time.

Kyle Johnston

30th Oct 2018

Fast, professional, great communication

Sarah Somers

30th Oct 2018

Great price and service.
Will definitely use Travelonline again!

Wayne Tuckwell

29th Oct 2018

Excellent service from start to end, have used your service before and everything has always run smoothly, very impressive.

Michael King

29th Oct 2018

We took advantage of a great deal to the Shangri La in Fiji, to celebrate a milestone birthday for a family member. all staff that we dealt with at Travelonline were prompt to answer any questions we asked, booking was an easy process and all travel document emailed to us to be printed at home. we will use Travelonline again for future travels and highly recommend them

Ken and Lesley Moyle

29th Oct 2018

TravelOnline were great to deal with and our vacation was fantastic value. I would and have already recommend them to anyone. The only let down was the resort that we stayed at.

Christopher Peter Neilson

29th Oct 2018

Great value for money. Loved the freebies, they were the icing on the cake. The whole package was value plus. Thanks heaps

Sharmaine Moyle

29th Oct 2018

Could not fault service. Would recommend Regal Apts Port Douglas put small plastic bowls in room for washing breakfast dishes other than that we were impressed with facilities and the excellent sevice and welome.

Brian Dunn

29th Oct 2018

Courteous and efficient service. Husband (Bill) will contact and book another holiday. Would certainly recommend to others.

Judith Hartnett

29th Oct 2018

Your help with our booking was excellent

Bronwen Hogan

28th Oct 2018

Thank you
Our stay was great and irgonized

Sonia Dubar

28th Oct 2018

Holiday went really well no problems whatsoever one family had to leave early due to family crisis back home. We rang trave online to see what to do about getting flights home straight away for the family and the efforts of Rochelle was fantastic she helped get flights straight away home which the family really appreciated. So thank you so much. Will book next holiday with you for sure

Tania Lee Forster

28th Oct 2018

We just got back from 6 nights in Fiji booked through the Travelonline website. We had an awesome time and everything went smoothly with flights, accommodation etc. I was a little worried to start with as I've never booked a holiday using travel vouchers before and I'd had one bad experience losing money with another online agent. No problems here though! Travelonline are totally legit! From first contact I was impressed by the level of service and responsiveness to questions, requests etc. Shelley was great to deal with and when she wasn't immediately available someone else stepped in to assist. I highly recommend them and will definitely be booking with them again... already got my eyes on deals for next year!! Thanks so much!

Rebecca Walker

27th Oct 2018

I will always book my Thailand holidays with travel online as they are by far the best value for money.

Diane Smithers

27th Oct 2018

Very happy with the service
Would definetly book again
Some great offers
Yes would definitely recommend Travelonline

Peter Minzenmay

27th Oct 2018

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Angela Crippen

27th Oct 2018