TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Excellent service, prompt replies to queries or requests. Would definitely recommend Travel online and book using them again. Many thanks.

Mandy Silversides

27th Oct 2018

Mike and I were very impressed with the way that Clare handled our booking for our holiday to Fiji.
Clare was very efficient and informative in responding to our many questions and she was friendly and easy to talk to.
We received our booking within a short time without any hassles!
We would certainly book with travelonline in the future and we have already told friends about the service and savings we made compared with other travel agents.
Thank you Clare!
Mike and Martha

Michael Grossman

27th Oct 2018

Booked at late notice and got the booking confirmed in less than 24 hrs.

Shane Carson

27th Oct 2018

Excellent service. Would use travel online again and highly recommend. It was all just to easy.

Scott Reynolds

26th Oct 2018

We have booked with you a number of times and certainly would again,we have recommended you to many people

Robert James Fenly

26th Oct 2018

Had no trouble with the company very helpful and would definitely book again without a doubt

Tracy Anne Ramsey

26th Oct 2018

Easy booking process. No problems. Everything went as planned. We'll happily recommend travelonline to friends and family.

Jason Lush

26th Oct 2018

Your service was great we would not have any reservations booking through you guys again. No problems in recommending you to other families. Thank you.

Joseph Ward

25th Oct 2018

Everything was great. Transfers, interconnecting rooms, complimentary massages at the Rejuvenation centre was a great way to finish the holiday.

Would definitely book again. Might stay local for the next few years but keen to explore more of the Pacific.

Thank you again. Will definitely be recommending you and your organisation.

Best regards,
Sam

Sam Nicolacopoulos

25th Oct 2018

Efficient and easy to use our holiday was booked in minutes and everything arranged accordingly. Great service.

Pamela Mcleod

25th Oct 2018

Would book with you again - seamless service, very easy to do business with you.

David Graham Wilkey

25th Oct 2018

Once again perfect service and perfect holiday. Everything turned out exactly as what we expected. Thanks a lot Clare!!

Diego Charosky

25th Oct 2018

First time booking an entire overseas holiday on line was very scary but booking through Travelonline, I felt comfortable and confident knowing my travel consultant was only a quick call or email away for any concerns or queries. Lisa help us create a smooth and awesome holiday for my husband and myself. We met other Travelonline users while in the resort and all had the same fantastic stories of great service. Will definately be using Lisa & Travelonline for our next holiday ???

Darren Barkell

24th Oct 2018

Fabulous holiday. All our questions were answered as they arose along the way and very much appreciated.

Sharon Lee Nolan

24th Oct 2018

I was a little worried about booking through travel online, but I had no problems at all with the whole experience.

Joseph Nicolaci

24th Oct 2018

Very happy with everything Kelly did for us,
Smoothest running holiday I have had in a long time. Already recommended your services to people and will continue to.
Thanks for making my holiday drama free ????

Michelle Mciver

24th Oct 2018

Great service and good communication. Would certainly use you again and recommend where we can.

Cheers,

Terry Punton

24th Oct 2018

We have never booked a holiday online before so we were a bit hesitant about it. However we had a fantastic experience with Travel Online. Lisa was prompt with answering our queries. We were able to speak to her on the phone when we wanted further information. All our transfers, flights and accommodation were well coordinated and all went very smoothly. Thanks Lisa for your very professional service . We would definitely use Travel Online again

Paul Baker

24th Oct 2018

My first time using TravelOnline but it won’t be the last. All emails with questions were answered within 24 hours. Every item that was booked was delivered. Kelly was great and she had an amazing support team. Thanks for making my holiday a great one to remember.

Lara

23rd Oct 2018

Excellent caring and friendly service. Reliable, organised and good value. Thanks for your help. Would definitely recommend your services and book with you again.

Amanda Appleyard

23rd Oct 2018