TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,612 customer reviews

Excellent Service. Nothing was too much trouble. Was a bit wary of booking a Hotel online, but would definitely recommend these guys. No fuss, no dramas

Ron Tully

18th Oct 2018

Will be booking again.

Andrew Bryant

18th Oct 2018

Excellent customer service, we had no problems with anything regarding the booking all the inclusions were very easy to organise and very professional service.
I would definitely recommend your company to others.

Nicole Butera

18th Oct 2018

Everything went smoothly our complimentary day care package was unbelievable.
Thank you Clare.

Kerry Frazer

18th Oct 2018

I highly recommend Travel Online for booking a holiday experience. A recent family holiday to Fiji, our first overseas adventure as a family, was affordable and incident free. Hesitant about booking online, I was convinced by friends that Travel Online was a trustworthy company to use, I was not disappointed. The booking process was extremely easy, with flights, accomodation, transfers, experiences and insurance all taken care of. Documentation arrived promptly and any questions answered quickly and clearly. Upon our arrival home we received a welcome home letter with a gift voucher for future bookings. 10/10 Travel Online we will not hesitate to recommend your services in the future.

Danielle Piltz

18th Oct 2018

It was a smooth process booking through travelonline. We have booked through travelonline before and will continue to do so, given the competitive price and previous experiences. Check-in at the hotel was easy.

Hugh

18th Oct 2018

Great service from Lisa. Easy to deal with and no problems when we had to change our flights. Would recommend to other.

Ryan Hayman

17th Oct 2018

Everything was great, very professional and answered all questions.

Lynette Aubusson

17th Oct 2018

This was our first time using TravelonLine, but will not be the last. We have tried other Online travel sites including Luxury escapes, but I believed that we got better value through Travelonline.

Have recommended this Online travel service to family & friends.

Thank you.

Bruce Whiting

17th Oct 2018

Excellent service everything went well and without any dramas. would definitely use again. thanks for your help Clare

Michael Clarke

16th Oct 2018

Service was prompt and at a fraction of the price of going through Crown Metroplo Perth direct.
I have used your service twice now for Crown Perth and will continue to do so based on your service and pricing. I have already recommended you to others.

Levarna Renwick

16th Oct 2018

Excellent service, we have booked through Travelonline before and will do again in the future. We had to amend our booking a few times and this was never an issue or any trouble.
Ver happy!

Andrew and Maryanne Wiffen

16th Oct 2018

It was an easy and seamless process.
Everything ticked along nicely and any concerns I had were addressed by Kelly quickly and efficiently.
I would definitely book through travelonline again and would recommend you to family and friends. This was a great price for a 5 Star resort and provided everything we wanted.

Geane Hohipuha

16th Oct 2018

Everything went as planned , thankyou for making our trip worry free

Vito Golisano

16th Oct 2018

hi Clare, thanks for organising our package for our trip, and responding to all our emails prior to our trip promptly, we will use Travelonline again i'm sure

we had fun.
cheers Fred

Frederic Newton

16th Oct 2018

everything was wonderful and simple, would def book through this service again

Troy Case

16th Oct 2018

All went very smoothly no problems had a great time thanking you and your staff
Regards Fred

Frederick Janssen

16th Oct 2018

Absolutely would book through TravelOnline again - have done so before and again did not disappoint. any questions i had were quickly answered, paperwork was forthcoming and easy to print and take along for the holiday. Photo's of the resort were spot on, except i just didn't realise how big the place really was - absolutely fantastic.

Shane Kelly

16th Oct 2018

Easy to deal with. Worked with us to customise our holiday to our needs.

Jon Moxham

16th Oct 2018

Everything was as promised, great value for money. quick answers on any email. Would recommend and use again. Transfers were on time, resort was excellent

J Bailey

16th Oct 2018