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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Good clean, no fuss no muss service.
Booked, got the paperwork and got the holiday we paid for.

Rhys Davies

2nd Sep 2024

Natasha was great to deal with, she was very responsive and would highly recommend

Dion Kearns

2nd Sep 2024

Natasha was informative and guided us through the process

Darren Millsteed

2nd Sep 2024

So easy to deal with. Love the bag we were given in Bali made for a perfect beach bag.

Sarah Martin

1st Sep 2024

Thank you for a great service, as we only had one issue with our included tour in the package it got sorted straight away and we were on our way. Response was quick and with ease

Patricia Ann Holmes

1st Sep 2024

Would recommend very easy to deal with

Lee O'grady

31st Aug 2024

Absolutely very helpful

Mario Micallef

31st Aug 2024

Good communication everything went well flight, transport and accomodation all perfect

Kevin Peart

31st Aug 2024

Very quick response to all our questions. Everything about our trip was well organised. Will definitely use Traveonline in the future.

Zowie Scragg

31st Aug 2024

Seamless, perfect and effortless! We will never use another travel guide/agent again. You are our people! Thank you so much.

Teagan Aisbett

30th Aug 2024

Great communication and service from travel-online. Affordable holiday package which did not disappoint. Would definitely use the service again. Thanks Natasha.

Karen Partridge

30th Aug 2024

The service was fantastic. Will recommend to friends and family.

Peter Terlikar

30th Aug 2024

What a great package! Everything delivered as promised. Only issue was staff at check in didn't have full knowledge off all of our inclusions so check in took a while to get all that sorted, but that wasn't the fault of travel online.

Cara Hailes

29th Aug 2024

I have booked two trips with you guys this year, and multiple trips pre covid, never had an issue with all bookings, have highly recommended travelonline as a great company to go with to friends and colleagues. Friends like the fact you can book a holiday online and have a choice to talk to a consultant to discuss travel plans, issues etc.

Nicole Goodhew

28th Aug 2024

Quick responses, everything worked out perfectly for our holiday

Sharryn Beard

28th Aug 2024

Everything went very smoothly and all documentation was shared well in advance and when we landed in Fiji it ran smoothly

Ashley Humphrey

28th Aug 2024

Awesome. Got back to us about a minor issue very quickly. Highly recommend

Hamish Mccormick

28th Aug 2024

Over almost a decade you have become our go to travel agent for family holiday bookings. This was our first holiday in NZ, but as usual you had the best priced holiday packages that best suited our family's needs. Loved the ability to add on or remove different parts of the package to suit us. Your agents were very responsive and helpful, as they always have been.

Leah

28th Aug 2024

Fabulous service. So organised snd easy to use.constant contact and vouchers emailed in a timely manner. Even with 3 changes in our flight arrival 2 cars were sent so our friends could leave the airport earlier. The drivers in Bsli were very accommodating. Will definitely use TravelOnline again.

Karyn Bryant

27th Aug 2024

Really love travel online this is not the first time we have used them and we have been lucky enough to of had Lisa every time we have booked very professional

Manuel Poulos

27th Aug 2024