TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

Overall holiday package was great value and highly recommended. Ease of booking, payment and hassle free way to book a holiday.

Nigel Bartnicke

2nd Aug 2018

Always a pleasure to deal with the people at travel online

Kylie Webb

2nd Aug 2018

Kelly and the team went out of their way to get us what we were after (and I did request numerous date changes - the poor things!). I have some special needs and they were quickly catered to. We ended up getting the best bure with view! As requested!

I looked around a lot before committing to Travel Online regarding price. They were the best priced (for what we wanted at the time).

I found communication clear, friendly and forthcoming.

Thanks all! We had the best trip!

Marc

2nd Aug 2018

I was a little apprehensive when using an online travel agent for the first time, but everything was perfect, however, I would definitely recommend Travel online to family and friends.

Peter Milsop

2nd Aug 2018

Always helpful. Will book my holiday with travel online again.

Daniella Romero

2nd Aug 2018

Never had a problem using Travelonline

Barbara Scott

2nd Aug 2018

This was our first time booking through travelonline and we had no problems at all.
The hotel and flight bookings were made for us with just a deposit there was an email reminder for final payment.
We already have another booking made through Georgia.
All the hard work is done for you.
Have liked their Facebook page and love looking at their special deals available.

Alexia Scarano

1st Aug 2018

Great service, easy to deal with and great deals. We always get a good room and the bonuses are generous. Will be using you again.

Kiri Ryan

31st Jul 2018

I found TravelOnline met all our holiday needs. Great communication, reasonable and transparent costs. We had no 'hiccups with vouchers etc, with transport all arranged as paid for. This was appreciated, as it meant we could relax on holiday :-)

Germaine

31st Jul 2018

Louise and the team were sensational. Our trip delivered everything we expected - and a little more. Prompt, professional service at a competitive rate. Book with Travel Online without any hesitation!

Kendall Young

31st Jul 2018

I would book again with you, I particularly like the all inclusive deal where travel, transfers, accommodation are in the price quoted.

Deborah Poulton

31st Jul 2018

Thanks for the quick responses to my queries.

Kim Bannon

31st Jul 2018

Kept informed. Helpful and friendly.

Brett Stanton

30th Jul 2018

Excellent service, organised, easy to communicate with, prompt reply to emails, and well priced. Will use Travel Online again in future. Thanks!!!

Katya Stooke

30th Jul 2018

Thanks Clare to you and your colleagues! Very satisfied with the service you provided and all the help organising our trip. I certainly will consider Travel Online for future travel. I did try to use you for a trip to Melbourne next year but unfortunately you weren't affiliated with the accommodation establishment I was interested in. Anyway looking forward to future bookings through you. Thanks again!

Alan Joe

30th Jul 2018

We have recently traveled to Bali and used the services of Travelonline which I would recommend. We had an idea on the type of accommodation package we wanted and were provided with a series of choices to stay. Once the accommodation decision was made, everything fell into place with minimal effort from ourselves. Our accommodation (Double Six luxury hotel) was spectacular, room for three, overlooking the pool and beach in Seminyak. Airport pick up and drop off organised, we just have to maneuver through the throng of drivers to find ours, however they were clearly “sign posted”.
As we had booked our holiday months prior to departure, we were kept informed by Travelonline what was required at different time points ie. Pay deposit, pay remaining with gentle reminders.
Thank you Travelonline team for makings our Winter sojourn to Bali so memorable.

Simon West

30th Jul 2018

we thank lisa scull for all the behind the scene work that you done as this is one of the best holidays my wife and i have had. the resort was perfect for us. the staff was excelent. posision was perfect,wouldgo again to this resort
yours in travel jenand terry

Terence John Williams

30th Jul 2018

Fast responses and very professional. Would definitely book with Travel Online again.

Jenny Ilieva

30th Jul 2018

Very happy

Lisa Hill

30th Jul 2018

Prompt, friendly, helpful service Great to deal with!

Sophie Medved

29th Jul 2018