TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Great and Friendly service

Rebecca Breadsell

19th Nov 2024

Very good to deal with
Will definitely use again

Kylee Mavin

18th Nov 2024

Emma and the team were very responsive to all questions I posed following the confirmation of my booking. We received the tickets and reservation information very quickly giving us peace of mind.
Having a little longer to pay for the trip would be advantageous for the future.

Leisel Ward

18th Nov 2024

Booking the holiday was very easy. All the information I needed was made clear by Lisa. Thankyou very much

Miro Stosic

18th Nov 2024

Amazing service as always

Sarah Barke

18th Nov 2024

Excellent service - thankyou

Marnie Rowden

18th Nov 2024

Communication was great as were the holiday options, easy to deal with and we had no issues while away on holiday with pre arranged transport turning up on time as planned

Russell Baker

18th Nov 2024

Thank you Kristy we had the best holiday! Everything went perfectly to plan.

Sonya Steve

18th Nov 2024

would book through them again

Murray David Northey

18th Nov 2024

Everything was so easy to organise thanks to the staff who were excellent. Made our holiday easy. It was the best resort, thank you for having a sale on it. Wouldn't have been possible without it

Nicole Bartlett

18th Nov 2024

The second time we have travelled with TravelOnline and once again very impressed with the service and the fact that we spoke to an Australian person when we needed to.

Rodney Slater

18th Nov 2024

Very impressed with service. After submitting a request for a quote I received a phone call from an agent who had stayed at Rimba by Ayana and was able to offer her personal experience and opinions, which helped make the decision to book Rumba, which was certainly the right one.

Jeremy Vitler

18th Nov 2024

Quick response to enquiry appreciated.

Michael Geros

18th Nov 2024

First time booking a trip through a travel agency other then Flight Centre. This was a very easy, very smooth trip, because of TravelOnline. They made all the bookings (transports, accom and experiences) for us, all we had to do is show up. Would use again.

Jack M

18th Nov 2024

Fantastic, extremely helpful. Would totally use again. Thank you for helping us find a amazing accommodation and a very enjoyable holiday

Debra Starkey

18th Nov 2024

Efficient and easy online booking. Staff were quick to respond to any questions.

Anthony Ryan

17th Nov 2024

Each step of the journey was well organised. Drivers waiting for transfers. The company used for transfers communicated well. Each motel used was located near the events we were attending as requested of our travel consultants.
For first time overseas travellers, travel online took all the hassle of organising our holiday. We appreciate all their assistance every step of the way. They stayed in touch via email when the possibility of Mother Nature could have potentially caused disruption to our trip. Thank you from us both. We would recommend and use again for travel planning.
Paul and Debbie.

Deborah Woodward

17th Nov 2024

Absolutely always amazing second time booking with them will again

Maria Anna Tramonte

17th Nov 2024

The travelonline staff were fantastic. Very helpful and always replied to any queries we requested on.
Could not be happier with Travelonline

Edward Hoogenboom

16th Nov 2024

great service, quick response to querys. Highly recommend

Denise Fawell

16th Nov 2024