TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

Travel online were so helpful, they made it easy to book my holiday and were very professional. I love receiving their emails as they have many great holiday deals. I would highly recommend them to anyone.

Ruth Charters

16th Jul 2018

Great service and easy to deal with

Paul Hasler

15th Jul 2018

Thank you. Lisa was excellent in helping me find the best deal for our time of travel and desired location. Travel online were also great when our plane got turned around with contacting the tranfer company.
I will definitely be contacting travel online for next trip.

Heather Bozza

15th Jul 2018

So easy to book online, receive vouchers online and have any questions answered either by email or over the phone. Very happy customer.

Gregory Kidd

15th Jul 2018

So easy to find somewhere that suits your vacation needs as the website is so informative and easy to navigate. Easy to book and not having to pay straight away means you can make a decision well in advance. Email reminders are great. Travelonline is our preferred method for holiday even though we are kiwis!

Timothy Morrison

15th Jul 2018

Great service and attention to detail. We find the website very easy to navigate and accommodation & travel options cater for all ages and budgets. We had an issue with our airline tickets but Travel On Line went out of their way to resolve this for us. Thoroughly recommend this travel company ????

Peter Bailey

15th Jul 2018

Everything was well planned and all bookings were as purchased . Good service

Ronald Payne

15th Jul 2018

Everything was great.

Michael Flanagan

15th Jul 2018

I liked the prompt friendly service and would book with you again. Thanks

Kerrie-ann Mannion

15th Jul 2018

Easy to use service - able to book online outside business hours and received prompt responses to my queries.

Flight and accommodation package options - travel online have done the work for you which is particularly helpful if you are booking last minute or you are extremely time poor.

I would book again/recommend to others.

Thanks Stewart to you and your team.

Narelle Mckenzie

14th Jul 2018

A very good travel company with competitive price.

Thai-khang Tran

13th Jul 2018

Very happy with service provided and value for money. Customer service received by Lisa was exceptional, she responded straight away to all correspondence, and was lovely to deal with. I will definitely book with Travel Online again and will recommend to friends/family.

Nicole Vivoda

13th Jul 2018

The staff at travel online were very helpful and always responded quickly. When i got confused with lost emails and itineraries they always re sent what I needed. They helped us find a place that really suited our family's needs. Would definitely use the service again.

Emma Wood

13th Jul 2018

Great service, easy to use online. I had to call once got s query and it was dealt with in a fast and professional manner

Matthew Davey

12th Jul 2018

All good, can't fault.
Yes would book with you again and recommend.

Thank you

Martin Seidle

12th Jul 2018

Definitely recommend to others. Everything was easy to organise and communication was great

Rhona Jackson

12th Jul 2018

Very happy with booking service . Second time we have used Travel Online for hotel reservations. Cheap price and no problems when arrived at hotel end

Bretton Williams

11th Jul 2018

Lisa was excellent throughout the whole process. Great communication and very friendly/helpful!! Thank you

Andrea Fox

11th Jul 2018

Thanks for organising a wonderful holiday for us. The process was very streamlined and hassle free.

Kellie Pedemont

11th Jul 2018

Very helpful and efficient, would definitely recommend to others. The drivers for transfers were very good , especially the return transfer, as it was school holidays and Ramadan and very busy, he came early so as to ensure we made our flight on time, our expectations were exceeded! Thankyou ?

Simon Slemint

10th Jul 2018