TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

I found you very easy to deal with, was happy with our accomodation, it was very easy to change our last day to a late check out. All enquiries were replied to quickly and was an overall really nice experience dealing with you. Thank you!

Naomi Haney

6th Jul 2018

Everything was smooth as with our trip. Great value for money with the deal we got. Communication was simple and effective. Thanks heaps, love your work

Darren Findling

6th Jul 2018

I would definitely recommend you to family & friends & book with you again.

Carmen Edgar

5th Jul 2018

Extremely helpful company, for an online service, not pushy at all. I felt very comfortable communicating with this company, would use your service again.

Next year we thinking of going to Vietnam. Do have any package deals for Centara Hotel in Vietnam?

Regards
Rob

Robert Reilly

5th Jul 2018

Our fourth overseas holiday with TravelOnline and like the last three it was another seamless trip. You guys are fantastic and we will definitely book our next trip with you again. It’s so great paying online and only having to turn up, wonderful service, highly recommend.

Glenn Stimson

5th Jul 2018

I booked our recent short break to Uluru with TravelOnline Holidays and was happy with the experience. Their online booking website is easy to manoeuvre and simple to use. Our consultant was very efficient and professional and the whole trip went without a hitch. The flights, hotel accommodation, local tours and excursions, etc., were all confirmed and we had a great time.
I do recommend TravelOnline Holidays and will not hesitate to use their services in the future.

Bharat

5th Jul 2018

Travel online was a quick and easy to use service. Our consult was awesome and we will definitely be using travel online again.

Mason Armstrong

5th Jul 2018

The team went above and beyond. I booked a last minute trip to Fiji and checked prior to payment that rooms at a specific hotel were still available. Two days later after payment, the hotel advised they had no rooms available. I was not happy as I had already booked flights and needed to stay at the same hotel with 12 other friends for a surprise get together for a friend. The team at Online Travel sprang into action, Eleste, Kelly and Georgia were on to it, Eleste called two days later to give me the good news that she had secured a booking and holidays plans were back on - thanks team :)
I will definitely be back to Online Travel next time.

Brett Smith

4th Jul 2018

Great service thank you - definitely would book with you again!

Anne Welfare

4th Jul 2018

The team was extremely helpful throughout the entire booking process and stepped it up a notch when I had to reschedule the trip. Will definitely be utilising your services again in the future.

Cheers
Craig

Craig Ouston

4th Jul 2018

We found the booking process very easy and our consultant very helpful with good knowledge of the product. The fact that everything offered in the resort package was specified in the itinerary made it easier to navigate the slight language problems at the resort. We would be happy to use your service again. Thanks

Fredricka Horsburgh

3rd Jul 2018

Have just returned home from a wonderful family holiday arranged by travel online. Everything was taken care of for us all.

Thank you Travel Online team, you guys helped make it all to easy!

Christine Steel

3rd Jul 2018

Easy to use, good communication, great prices. We will definitely be using them again for our next holiday!

Robert Sale

3rd Jul 2018

Great service and patience during our quotations and ordering. Multiple hotels, flights and some changes along the way, but dealt with quickly and professionally. Highly recommended as the team worked together to answer my questions at any time. Easy online systems with gives you an excellent view of all options and plan your own dream holiday, optimized by the team afterwards to highlight savings

Antonios Paliatsos

3rd Jul 2018

Simple and easy to understand, very good communication, great offers.
Thank you

Eyal Vitkin

3rd Jul 2018

Great way to book a trip. Everything went without an issue. All documentation was supplied. Any queries that we had before the trip were answered promptly and without any issues. Absolutely recommend Travelonline

Phillip Morell

3rd Jul 2018

Great deal, very easy... and service feels personal. I have never written a review before, but you have a personal edge you can’t get with the bigger booking websites. Would definitely use you again.

Kim Findlay

3rd Jul 2018

Getting quotes and changes the dates, changing accommodation, room types and adding or removing airfares, changing airline/flight times was super easy. You could get as many instant quotes as you like online at any time of the day and each quote clearly set out what was included eg. complementary tours, hotel credit $$ , transfers etc.
I also found them to be the cheapest after tyring to do many comparisons which was is not easy with other 'specials' online and other travel agents.
it was easy to book and once booked it went very smoothly. I made 3 separate booking for 3 separate groups and all felt the process was very smooth and efficient. I wish they covered more destinations as I would definitely use them again for my next holiday.

Although they are online, you are also able to phone a real person or chat online with someone which is a bonus.

No negatives to report .

Marney Doyle

2nd Jul 2018

Always helpful

Jennifer Pope

2nd Jul 2018

Very quick response time and I would book through Travel Online again.

Kara-lee Pages

2nd Jul 2018