TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

Very easy for booking & receiving quotes promptly. Nothing I didn't like & the option of interest free payments is an absolute bonus.

Sharon Chaney

2nd Jul 2018

Very happy with the great communication, prompt responses to queries and questions via e-mail and over the phone.
Thank you for being so helpful and for the ease in booking an overseas trip online. I would definitely recommend this site to friends and family.

Serena Celestino

2nd Jul 2018

Very happy with travelonline,fantastic customer service.

Jodie Little

2nd Jul 2018

The service I received was great and communication over the phone or by email was always quick and easy! Every single thing I needed or asked was sorted or answered ASAP! I Will definitely be looking to book my next holiday through Laura/Travel Online again!

Anthony

2nd Jul 2018

Excellent company to book with,hassle free.

Christine Begent

2nd Jul 2018

This is a great service, very well organised. No hassles. We would definitely book again through Travel Online.

Matt and Esther

2nd Jul 2018

No issues whatsoever, a seamless process that all went to plan.

I highly recommend travelonline.

Christopher Bradfield

2nd Jul 2018

we havent had any issue with our booking we had great time thanx just wasnt happy with something at hotel which i have mentioned at feedbacks thanx

Serkan Sancaktaroglu

1st Jul 2018

Everything worked and overall devoid of hassle. Clare was great at coping with our change of mind.

John O'neill

1st Jul 2018

We had no hassles with our booking. Everything was great and loved the follow up emails. The only thing which could have been better was that with the transfer to Denpasar airport the driver should have picked us up earlier as the traffic was shockingly busy and slow. We still had enough time but could have allowed at least another half an hour. Overall great service.

Gary Smith

30th Jun 2018

Louise was very professional and the whole booking was done easily with no issues. Any questions were answered immediately. Would recommend Travelonline to anyone looking for capable travel agents.

Anthony F

30th Jun 2018

Very happy with the full service from beginning to end

Ilea Sfetkidis

30th Jun 2018

Excellent follow up and nothing was a bother. Highly recommend Travelonline. This is the first time I’ve utilised services and will certainly be coming back to them again. Thank you to Claire who has exceptional customer service.

Tracy Day

30th Jun 2018

Organising our trip with TravelOnline was the best decision we made. They made it all so easy, booking the tours we wanted for us as well as arranging airport transfers. Would definitely use them again and recommend to family and friends.

Melissa Cross

30th Jun 2018

good service easy to deal with & every thing was great

Stephen Burley

30th Jun 2018

Georgia made the whole process simple and made the nessesary adjustments to accomodate our requests. She was very responsive to any queries we sent and got back to us with all of the information we needed. Would definitely use travelonline.com again! Thank you!

Christopher Lawson

30th Jun 2018

Very easy and awesome to deal with
Thankyou

Roya Lustmann

29th Jun 2018

Price was good, very good communication, will be using them again

Robert Lewis

29th Jun 2018

Excellent no dramas whatsoever - service impeccable.except we did not get to use an inclusion due to timing for departure and transfers

Helen Marshall

29th Jun 2018

Great package deal, very easy to deal with

Julie Stephens

28th Jun 2018