TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

I like that you can do everything on one site and no matter what your question is, there is always someone waiting to answer it very promptly. I would definitely book with you again and I have used your service a few times before and always been happy. I would also have no hesitation in recommending you to others. I met several others on my trip that used your service and were also very happy.

Janette Elliott

28th Jun 2018

Kelly was great. Always responded to my questions in a timely manner & did her best to accommodate us in our requests.

Dheeran Jamnadas Naran

28th Jun 2018

Service and organisation of the holiday was good. Would book another holiday through travelonline again

Michael Burton

28th Jun 2018

Seamless booking process, everything went to plan.
Would definitely recommend and use for future holiday bookings. Cheers

Matthew Smith

27th Jun 2018

Booking with TravelOnline was an easy process and they took care of everything to do with the booking. Would definitely use them again in the future.

Lyn Walsh

27th Jun 2018

Excellent customer service. Would book with you again.

Trevor Williams

27th Jun 2018

Very easy and great communication.
We will use again.

Scott Quinn

27th Jun 2018

TravelOnline did not disappoint us. Everything went so smoothly. Ten nights at "The Old Phuket" was just great, great room in the Serene Wing, great staff, on the 3rd level overlooking the lap pool area, great breakfast every morning and handy to beach and restrauants.
Thank you Louise for all your help.
Ready to book 10 days at Bali,Legian or Seminyak (similar type accommodation) with you for some time mid August to mid Sept this year, just need to read your offers and get another QANTAS return from Sydney. Maybe direct this time.

Peter Hackenberg

26th Jun 2018

We seemed to have got a deal so much cheaper than anyone else could offer. I emailed a few questions and got prompt replies with all the required information. Thanks Lisa

Nicholas Dingle

25th Jun 2018

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Bianca Bailey

25th Jun 2018

We found TravelOnline great to deal with. All the vouchers and tickets were sent promptly. Would not hesitate to use them again.

Peter Bradbery

25th Jun 2018

Hi,
Found your value to be excellent.

Mixed in terms of service when calling. Some consultants excellent and happy to help with details. Others not so keen to offer same level of service.

Will definitely use your service again.

Alexander Lowy

25th Jun 2018

Perfect. We had a fabulous time and the girls from travel online were helpful in every way they could be

Joanne Mancuso

25th Jun 2018

Very easy way to book a holiday without the stress of finding the best deals yourself

Jessica

24th Jun 2018

Great value- will be using your service again.

Brett Fitzmaurice

24th Jun 2018

Our recent trip to Fiji was my first holiday booked with Travelonline and I have to say they are by far the best travel agency I have ever used. Very swift with providing emails and booking information, clear and concise. I will definitely not hesitate in using them again for our next holiday.

Janeen Fraser

23rd Jun 2018

Have used travel online about 4 times now very happy with service and competitive prices

Nicholas Psarras

23rd Jun 2018

TravelOnline were amazing to deal with. This was our first online booking and I was initially reluctant and anxious using an online service. I shouldn’t have been because the service was great, the staff, when I rang, were most helpful and attentive and any emails I sent were responded to promptly.
I would not hesitate to use TravelOnline again in the future.
Looking forward to doing business again in the future, hopefully sooner than later.

Philip Norman Catton

23rd Jun 2018

Always booked myself but this time i went with travelonline and couldnt fault them. Very easy and always retured my email promptly when i needed to ask something. Will definitely be using travelonline again and recommending them to friends and family

Carlene Jameson

23rd Jun 2018

Great prompt easy service. Would recommend to others.

Glen Lewis

23rd Jun 2018