TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

LIsa was outstanding and easy too work with organising our family holiday, fast,prompt service and very helpful.. highly recommend and will be getting in touch for all future holidays

Jason Farrier

18th Jun 2018

Fantastic as always...

Kim Mauger

18th Jun 2018

Hi Lisa,
Thankyou very much for making our trip a very easy process, you were very quick to return emails and answer questions we had. I have never gone through expedia but after this experience we will only book through you again.
We had a great trip and no hiccups either just wish we stayed longer.

Thanks again

Mauricius Rigamonti Braga De Medeiros

18th Jun 2018

I would certainly book with travelonline.com again. The rates were competitive and the booking process gave us the option to purchase extras relevant to our trip. The documentation completed by Christine Smith and Georgie Wilson was 100% accurate and sent in a very timely fashion. All bookings were received by the provider and no problems encountered. Thank you so much to Christine and her team. I have already started recommending travelonline.com to friends and relatives.

Cheryl Wright

18th Jun 2018

Always easy and great to book holidays with and all the staff we have spoken to have been very helpful and friendly.
Highly recommend Travelonline .

Leonard Threadgate

18th Jun 2018

Very easy to deal with

Leonard Threadgate

18th Jun 2018

Great service. Hassle free. Vouchers worked a treat. The free rejuvination massage was amazing.
Love the website. Very easy to package meal plans etc. Highly recommend

Gary Brodie

18th Jun 2018

Fantastic service from Clare and all her colleagues. Very happy. Great communication. Thank you for changing our booking details at the last minute that really was great customer service.

Mark Seward

18th Jun 2018

Travel online were very easy to deal with.
They made shore our family holiday was just what we wanted and everything ran smoothly. Would defiantly use them again and recommend to others.

Thanks to our consultant Kelly.

Debbie Leeves

18th Jun 2018

I would definitely book with Travelonline again.

The only thing I would say was the transfer from airport to hotel and return was not really great - driver was lovely though. Sadly the voucher for the 'spa' near the airport is not very convenient when a transfer is already booked to go to the hotel. Firstly, when you get there you realise the transfer is more expensive than getting your own transfer, you go on a bus that stops at numerous hotels along the way - prolongs the transfer and also you cannot utilise the spa when arriving as the transport is waiting. How do you go to spa when the transfer to hotel is already there? Some other agents offer amounts to go towards meals at hotel - I think that could be better.

The spa treatment at the hotel was 'Fantastic'! - highly recommend.

The booking with Travelonline with Cecilia was easy, professional and we were very happy with the booking. No complaints from us on the service, follow up emails etc.

We have recommended Travelonline to our friends already.

Thank you and we had a wonderful trip to Fiji!

Juliana Plummer

18th Jun 2018

Very happy thanks Shelly

Marjorie Farrelly

17th Jun 2018

Thank you wonderful trip!

Nicholas Jolly

17th Jun 2018

Clare was fantastic to deal with. Had a few issues originally with the volcanoe but she was on to it all and really gave us good peace of mind. Was really glad we booked with a travel agent when things like this arise. Thanks for everything Clare!

Keaton John Standley

17th Jun 2018

Process was easy. enquiries answered promptly. Package met our expectations. Would book through Online again and would recommend to friends and family.

Peter Croft

17th Jun 2018

Faultless....we are using you again for next year, same location

Barbara Page

16th Jun 2018

I love booking through travelonline. Easy web page to use and can try different dates easily to find best deal. There are great deals advertised that I cannot find anywhere else and always great follow up service. I will always turn to this website and have shared with others.

Wesley Forward

16th Jun 2018

An exceptional service provided from start until end. One minor mishap during transfers were managed and a refund arranged as soon as possible. Could not be happier and would definitely recommend Travelonline again. Tony

Tony Barron

15th Jun 2018

Holly made the booking super easy, i have used travel online alot over the years and my wife even won a holiday to Thailand through Travel Online it is our first point of call for all our travel needs!
Thanks Holly for making this yet another great break away

Bradley

15th Jun 2018

The service was easy & carefree. We made an enquiry & had someone email us quickly to advise it had been booked & when payment was required. We had several people follow up & once it was paid we had documents right away. Would highly recommend using this service

Emily Thompson

15th Jun 2018

Always willing to chat and help

Craig Moore

14th Jun 2018